Showing posts with label pro venue. Show all posts
Showing posts with label pro venue. Show all posts

Thursday, May 27, 2010

Client Spotlight: Kansas City Royals & Minnesota Twins

The Starting Line-Up: Kansas City Royals and Minnesota Twins

We are excited to announce that both the Kansas City Royals and the Minnesota Twins Baseball Clubs are operating on the ProVenue ticketing platform. Both the Twins and Royals started their 2010 season on-sales and single game ticket purchases in ProVenue.

"The decision to migrate to ProVenue was an easy one when you realize the technological potential the new Tickets.com platform possesses. As with any ticketing system change, we realized the process would have its challenges. However with the help and support of Tickets.com, we are working together and making positive strides every day. We now look forward to building off the core system so we can capitalize on the current ticketing trends that are in line with our business needs," said Larry Chu, Senior Director Ticket Operations, Kansas City Royals.

Congratulations to the Minnesota Twins in their new home at Target Field!

Saturday, June 27, 2009

Tickets.com's Doug Lyons Talks Strategy

Venues Today

LONG BEACH, CALIF. — The employees of Tickets.com don’t need 20 million reasons to spend a few bucks on a party. Last week, they found just one reason to throw a swanky soiree at the Grand Hyatt in Long Beach, Calif. — to celebrate the 20 million smackers they just spent to develop ProVenue.

About 90 people converged on Tickets.com’s Executive Summit Tuesday night. On display was the company’s new ProVenue portfolio, a new ticketing application designed to offer venues and box offices a fully customizable ticketing product.

Major League Baseball has yet to switch over to the new platform, although Tickets.com Business Development VP Steve Demots said he expected a handful of teams to be live by Opening Day 2010. Current users include the Hartman Arena in Wichita, Kan.; the Palladium in Hollywood, Calif., and the Seattle Theater Group. The 2010 Vancouver Olympics is also using ProVenue.

As for the future, the next possible market could be regional ticketing companies, said Doug Lyons, director of Sales and Engineering for Tickets.com. The former Paciolan executive (Demots is also from Paciolan) believes many ticketing companies are looking at new systems now that their Paciolan-powered programs are essentially operated by Ticketmaster. Venues Today sat down with Lyons to discuss ProVenues and how Tickets.com hopes to change the business.

Venues Today: What is the story of ProVenue?
Doug Lyons: In the past, there have been companies to compete with the Ticketmaster style. You buy the software, you put it on a server in your building and you sell tickets. The difference for ProVenue is that you get your own version of the software with your own database, but you also get full customization. You get to control all of the fees and can add-on services. Are you interested in stored value? We can recommend our partner Givex, or you can use your own. It’s all about creating a product that’s a good foundation with lots of functionality for the ticketing piece, and then be available to add our recommended services, or do it your own way.


VT: It sounds similar to the Paciolan-model. One of the problems they faced with their legacy software was that there were so many versions in existence that IT became very difficult. How do you avoid that?
DL: ProVenue is what other industries have been doing for the last five-to-10 years. They’ve been building these data centers that host technology and are designed to have shared resources, but still have control and are secure.

VT: You’ve also made some changes to the secondary model, creating a platform that allows the venues to determine how much control or participation they want to have over ticket resales. How are venues utilizing this technology?
DL: The Olympics is a good example. The 2010 Winter Olympics (in Vancouver, B.C.) wanted to offer people the ability to resell tickets through the Olympics website. They can control that and put rules around it, just like Flash Seats does with their product. We can also work with other secondary providers, like StubHub, that can share data. You can also share in the revenue, but that’s between you and StubHub.

VT: What’s your sales strategy?
DL: Right now, we’re not selling as much as we are getting input and feedback. We’re putting the finishes on the product. Major League Baseball was a big priority for us because they are our owners. We’ll put a bunch of teams on at the end of the season.

Learn more about ProVenue >

Tuesday, August 5, 2008

Tickets.com Debuts New ProVenue Ticketing Solution Video

Tickets.com welcomes you to the next generation of ticketing. The premier full service provider of integrated ticketing products and services, Tickets.com offers venues and organizations a complete innovative business solution. Thousands of entertainment establishments, performing arts centers, professional sports organizations, universities, and arenas worldwide rely on Tickets.com to help them maximize box office revenue, resource management, and productivity. And now our leading technology and deep industry expertise combine to bring you the most technologically advanced ticketing solution on the market.

We are proud to introduce our new, state-of-the-art ProVenue software. ProVenue is a powerful, full-featured ticketing platform specifically developed with open architecture design, unsurpassed flexibility, innovative data management tools, and an easy to use graphical interface to meet the expectations of today’s dynamic marketplace. ProVenue will change the way you do business with just one click.



The new ProVenue is the most technologically advanced ticketing solution on the market. With unsurpassed flexibility, open architecture design, innovative data management capabilities and a user friendly interface, ProVenue equips you with the tools to effectively manage your ticketing needs and go beyond the status quo.
To learn more about the next generation of ticketing systems from Tickets.com, please contact us today.

Friday, February 15, 2008

Tickets.com Launches ProVenue Video on YouTube

Tickets.com recently launched four product demonstration videos on YouTube, the leader in online video. One of the videos is a preview of ProVenue®, Tickets.com's newest ticketing solution.

ProVenue serves as the core of a suite of integrated products and services that enables ticket sales through a venue's branded website, box office, and call centers. It features unsurpassed transaction speed, flexibility, and robust data management tools to deliver cutting-edge technology to the ticketing industry. Watch the video demo.

Learn more about ProVenue

Monday, January 28, 2008

Tickets.com Inc. Unveils ProVenue® at INTIX

Costa Mesa, CA - January 28, 2008 - Tickets.com, a leading provider of integrated ticketing solutions, introduced ProVenue®, its newest and most advanced ticketing system, today at INTIX, the International Ticketing Association’s annual conference and exhibition held this week in Chicago. ProVenue is a revolutionary, full-service, enterprise ticketing software platform that enhances and simplifies the way venues sell tickets.

“ProVenue is now the most technologically advanced system on the market and is capable of handling a wide variety of ticketing transactions,” said Larry Witherspoon, chief executive officer, Tickets.com. “We built ProVenue from the ground up to provide a system that fulfills the needs of forward-thinking venues that want to deliver an exceptional ticket-buying experience for their patrons.”

ProVenue serves as the core of a suite of integrated products and services from Tickets.com that enables ticket sales through a venue’s branded website, box office, and call centers. It features unsurpassed transaction speed, flexibility, and robust data management tools to deliver cutting-edge technology to the ticketing industry. With ProVenue, Tickets.com continues to assist venues in leveraging their data to establish and maintain long-term relationships with their ticket-buyers. Furthermore, because of its open, web-based architecture, the system offers seamless integration of Tickets.com products and services, as well as third-party applications.

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