Thursday, May 17, 2012

ProVenue "Knighted" by Medieval Times

Like many organizations in recent years, Medieval Times decided to get out of the software development business when their existing in-house solution required updates for security, compliance and functional needs. During their evaluation of potential vendors, they realized Tickets.com offered a solution with flexibility in both configuration and business terms.

“The staff at Tickets.com was extremely collaborative and forthcoming during our evaluation process, something that has tremendous value to us at Medieval Times. It gave an indication of how a relationship would be through the challenging process of changing software,” said Daniel Kim, Vice President and Secretary of Medieval Times. “We already feel like partners and are very confident in ProVenue’s ability to improve our ticket buying experience for our customers.”

ProVenue is offered as a license model, giving Medieval Times control of consumer fees and costs, while at the same time offering a solution that meets regulatory compliance. It also offers new options to provide additional services to consumers when making reservations for shows, including upgrades and additional purchases.

Further, the system is architected in a way that a single instance of ProVenue will serve the entire organization while still enabling each venue or “Castle” to control and tailor their specific environments to their unique local needs. This “best of both worlds” design means independence for each property, with data stored centrally for consolidated corporate financial reporting and marketing initiatives.

Access the complete release here.