We are pleased to share that we are renewing clients in the college space at a brisk pace thanks to new innovations and dedication to long-term client needs.
Artermus Ham Hall at the University of Nevada Las Vegas, Yale University, as well as the Universities of Toledo, Cincinnati, and Northern Colorado are just a few of the numerous clients who signed renewal agreements so far in 2012.
Jesse Bridges from the University of Vermont credits two new developments in particular - online Interactive Seat Maps (ISMs) and Social Media integration - as keys to the decision.
Colleagues at other schools agree.
“Students and their families are highly social and technologically savvy in this day and age,” points out Randy Blackwood, Executive Director of Athletic and Entertainment Facilities, Missouri State University seconding Bridges’ assessment. “Having integration to Facebook and Twitter and better tools to purchase tickets – including the new online seat-maps - are necessities in today’s world, not options. Tickets.com has come through for us in both areas, and we’re excited about our continued relationship.”
Social media integration and online system upgrades also weighed heavily in the renewal decisions for Northwest Florida State College as it did for the University of San Diego.
Patrick Serrano of Dominican University just outside Chicago, IL shares the excitement about the new social aspects of the Tickets.com offering, and thinks the Interactive Seat Maps will allow them to offer a “dramatically better experience” for their customers. His thoughts are echoed by Karen Pealer of Eastern Kentucky University who adds, “People today want self-service, and the online seat selection tool and ability to inform friends through social channels directly from the ticketing website will give people the feeling of control they desire to have a positive experience with us.”
Other schools renewing recently include Minnesota’s Bethel University, the College of Southern Nevada, and Point Park University in Pittsburgh, Pennsylvania.
Thursday, September 20, 2012
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