Mobile Tickets Please!

Juniper Research recently released a new research report on mobile ticketing in which they interviewed Derek Palmer, chief commercial officer of Tickets.com. There are very positive signs for the development and growth in mobile ticketing markets.

Venues that use mobile ticketing are seeing the advantages that mobile phones have over other ticketing options, namely paper-based tickets. The drivers and benefits of using a mobile phone for ticket delivery including enhanced security, cost reduction, improved environmental footprint by reducing paper, the ability to purchase and deliver 'last minute' tickets and perhaps the most important driver, the ability to link the ticket with other mobile value-added services.

Juniper Research forecasts that there will be substantial growth in the total number of mobile ticketing transactions per year in the five-year period from 2007 through 2011, with a figure of over 2.6 billion transactions by the close of 2011. This represents significant potential for venues that are generating revenue on a per transaction basis.

Learn more about mobile ticketing

Tickets.com Sponsors Cubs Spring Training Game

Tickets.com proudly sponsored a special Chicago Cubs Spring Training game day on March 16 at the Mesa HoHoKam Stadium in Arizona. The Los Angeles Angels of Anaheim played against the Chicago Cubs.

Kristina Luna, Tickets.com regional sales director for the Southwest, threw the ceremonial first pitch.

Tickets.com is a Founding Corporate Sponsor for a comprehensive research project on the convergence of sports and entertainment

The Sports Business Institute at the USC Marshall School of Business has undertaken a two-year research project on the convergence of sports and entertainment, with particular focus on how stakeholders monetize this convergence.

Five founding corporate partners -- professional services firm Ernst & Young; executive search and talent management firm Korn/Ferry Intl.; architectural planning and design firm Rossetti; ticketing solutions and online ticketing company Tickets.com; and web portal Yahoo! Sports - are among those underwriting the project, as is Gary Cypres, owner of the Sports Museum of Los Angeles.

Read more

Tickets.com Client Spotlight: Detroit Tigers

Tigers sell 176,000 tickets in eight hours

Single-game Tigers tickets went on sale Saturday morning, and the Tigers had sold 176,000 as of 6 p.m. -- 100,000 more than at this time last year.

Rob Matwick, the club's vice president of communications, said the Tigers' sales on tickets.com, a hub of phone and Internet transactions separate from the team box office, rivaled those of the Chicago Cubs.

Final numbers for Saturday's single-game sales weren't immediately available.

Tickets.com Signs On as Exclusive Ticket Services Provider for the Earthquakes’ Triumphant Return to Major League Soccer

Costa Mesa, CA – March 10, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, announced the signing of an exclusive, multi-year ticketing services agreement with Major League Soccer’s (MLS) the San Jose Earthquakes. The “Quakes” franchise is Tickets.com’s inaugural MLS client.

"We're excited and honored to be part of the highly anticipated comeback of the San Jose Earthquakes,” said Brian Roberts, vice president of sales, Tickets.com. “This presents a wonderful opportunity to be affiliated with the premiere North American league for the world’s #1 sport – one whose popularity we believe will only continue to grow exponentially.”

The agreement is a landmark one for the team as well. It re-enters MLS for the 2008 season after a previous incarnation of the franchise relocated to Houston in 2006. The team’s debut is the focus of its “Return Of The Quakes” campaign.

For now, the Quakes will call both Santa Clara University’s Buck Shaw Stadium and Oakland’s McAfee Coliseum home. However as part of its pact with MLS, plans for a soccer-specific South Bay stadium are underway. The Quakes’ season opener is April 3 against the Los Angeles Galaxy; its April 12 home opener pits the team against the Chicago Fire at McAfee Coliseum.

Under the new agreement, the San Jose Earthquakes will utilize an advanced suite of integrated ticketing solutions that facilitates transaction speed, efficiency, and overall flexibility. Further, rich data management capabilities will assist the team in maintaining long-term relationships with its season ticket holders and other loyal fans. The team intends to also employ innovative technologies including Tickets@Home®, MyTickets™, and Tickets@Phone™. These features will combine to provide fans with convenient online ticket printing, delivery, and management, as well as faster gate entry.

“At this momentous time for our team, we’re committed to creating the best possible experience for fans and season ticket holders alike,” explained San Jose Earthquakes Executive Vice President David Alioto. “Tickets.com’s reputation for innovation in the marketplace, industry leading technology, and significant track record in professional sport firmly convinced us that Tickets.com is the right ticketing solution provider for our needs.”

Tickets for San Jose Earthquakes games are available online at www.sjearthquakes.com and www.tickets.com, through box office and kiosk sales on-site at Santa Clara University and Buck Shaw Stadium, by phone at (800) 225-2277, and at local authorized Tickets.com retail outlet locations.

Email Marketing with Campaign Creator

Campaign Creator, from Tickets.com, has all the tools you need to send successful email marketing campaigns to promote your venue and events built into an easy-to-use platform. Create targeted email marketing campaigns, manage your lists, create dynamic content, segment your market, and measure your results.

Learn more about Campaign Creator >