Monday, October 5, 2009

Tickets.com Case Study: Access Control Venue Admissions and the Tulsa Performing Arts Center

The Tulsa Performing Arts Center (TPAC) has come to value Access Control as an essential element in delivering outstanding service to its patrons by driving its staff to perform to full potential. Additionally, TPAC can now enable other Tickets.com digital products to enhance overall customer experience, and create targeted marketing campaigns based on information reaped through Access Control’s reporting capabilities. Implementation of Access Control provided TPAC with:

  • Faster, smoother gate entry

  • Exponentially increased data on patrons, their buying habits, and their customer profiles

  • Streamlining of attendance count operations

  • Security safeguards against ticket fraud

  • Features to provide better customer service

Access Control Venue Admissions: From its immediate impact on event logistics and its capability to data mine for future return, Access Control has exceeded Tulsa Performing Arts Center’s expectations.

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