Showing posts with label ticket kiosk. Show all posts
Showing posts with label ticket kiosk. Show all posts

Thursday, April 16, 2009

Tickets.com Product Highlight: ProVenue Automated Kiosk

ProVenue Automated Kiosk by Tickets.com ProVenue® Automated Kiosk

ProVenue Automated Kiosk automates basic ticketing processes, enabling customers to purchase and pick up tickets for same day or future events without waiting in box office lines.

Learn more about ProVenue Automated Kiosks >

Wednesday, December 10, 2008

Tickets.com and Wolf Trap Foundation for the Performing Arts Sign Long-Term Contract For Exclusive Ticketing Technologies and Services

COSTA MESA, CA – December 10, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, announces an exclusive ticketing services agreement with Wolf Trap Foundation for the Performing Arts in Vienna, Virginia. Recognized as America’s only National Park for the performing arts, the non-profit entity includes the 7,028 seat Filene Center amphitheater, Children's Theatre-In-The-Woods, The Barns at Wolf Trap and Wolf Trap’s Center for Education. The park is managed through a public/private partnership between Wolf Trap Foundation for the Performing Arts and the National Park Service of the U.S. Department of the Interior.

Wolf Trap Foundation for the Performing Arts has been allied with Tickets.com since 1992 and was the first Tickets.com client located in the mid-Atlantic region, as well as the first performing arts organization to use the company’s Private Label, Shopping Cart, and Virtual Waiting Room features and functionality. Other Tickets.com patron experience enhancing products available for use by Wolf Trap Foundation for the Performing Arts include: Tickets@Phone, digital ticket delivery to a consumer’s mobile phone; and ProVenue® Automated Kiosks, offering 24/7 self-service stand-alone box office facilities. Additionally, in the fall of 2009, Wolf Trap Foundation for the Performing Arts will upgrade their current ticketing system to the latest, most advanced ProVenue solution.

“We appreciate Tickets.com’s ongoing commitment to developing leading edge technologies and ensuring their ease of use,” said Beth Brummel, vice president for External Affairs, Wolf Trap Foundation for the Performing Arts. “This allows us to provide the best possible customer experience for everyone who attends concerts, events, and educational programs at Wolf Trap.”

Tickets for a number of 2009 Filene Center season events went on sale November 22, including A Prairie Home Companion – Garrison Keillor, Face of America – Glacier National Park, High School Musical, Riverdance, and pop/world acts Gordon Lightfoot; Peter, Paul & Mary; and Pink Martini.

“We are honored that Wolf Trap Foundation for the Performing Arts has continued to entrust Tickets.com with providing ticketing solutions and customer service for its facilities,” said Brian Roberts, vice president of sales, Tickets.com. “It is exciting to be part of the organization’s continued growth, and to offer its customers new breakthrough technologies that will further complement their patronage of Wolf Trap’s beautiful venues.”

Thursday, February 28, 2008

ProVenue® Automated Kiosk and the Marbles Kids Museum

Case Study – ProVenue® Automated Kiosk
Marbles Kids Museum

Highly anticipated films such as The Polar Express or Harry Potter consistently resulted in lengthy queues of impatient moviegoers. This scenario prompted Marbles Kids Museum to seek an alternative to buying tickets or picking them up at will call. Tickets.com recommended deployment of its ProVenue® Automated Kiosk for ticket sales and will call pick-up. The kiosk solution became a hit with moviegoers, allowing them to bypass long lines at the box office and gain faster entry into the IMAX Theatre. The ticketing kiosk also improved traffic flow and created a better overall experience for theatre patrons.

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