Wednesday, August 20, 2008

New Box Office System for North Devon Theatres

To improve the efficiency of the North Devon Theatres' Box Office, the two venues - the Queen's Theatre in Barnstaple and the Landmark Theatre in Ilfracombe - will be receiving a state-of-the-art computer upgrade during September.

Supplied by Tickets.com, the new system is called ProVenueMax and will enable the Box Office staff to provide a quicker service to customers both over the counter and on the phone.

The new technology will also mean that customers will be able to buy tickets online for the first time. This upgrade ensures the Box Office will never sleep, providing a 24/7 service so customers can book tickets whenever they like.

To carry out this vital upgrade, the Box Office will be closed from Sunday, September 14 until Tuesday, September 16 inclusive and will re-open with the new, improved version on Wednesday, September 17 at 10am. The online Box Office will then be launched on Monday, September 29 at 10am.

Rachel Simpson, Box Office manager for the Theatres, said: "We are really looking forward to using the new system so that we can provide a better service to our many customers."

The Box Office number will remain unchanged: 01271 32 42 42 and the website will still be www.northdevontheatres.org.uk.