Tickets.com Client Spotlight: BOK Center

Eagles add second Tulsa concert to tour
By Staff Report

Due to overwhelming demand, the Eagles have added a second Tulsa date to their “Long Road Out of Eden” world tour BOK Center officials announced today. In addition to the September 6th date, the Eagles will perform live on Saturday, November 11th at the BOK Center. Band members Glenn Frey, Don Henley, Joe Walsh and Timothy B. Schmit - will be performing current hits from Long Road Out of Eden including “How Long" and “Busy Being Fabulous” as well as their classic songs.

“The Eagles coming back to play a second date at the BOK Center is a huge accomplishment for the city and attests to the level of excitement and enthusiasm for both the band and the new BOK Center. We need to show the band gratitude of thanks for returning for a second date in the form of another sell-out,” said John Bolton, BOK Center General Manager.

Tickets for the added show go on sale Saturday, September 6th at 10 a.m. online at http://www.bokcenter.com/, area Homeland stores, Tulsa Convention Center Box Office or by calling 1-877-TULSA-CC. The American Express Early On Sale begins Wednesday, September 3rd at 10 a.m. through Friday, September 5th at 10 p.m.

The Eagles have teamed up with iloveallaccess.com to offer the ultimate fan experience for the upcoming Tulsa concert featuring a variety of VIP ticket packages. For more details go to www.iloveallaccess.com.

Long Road Out of Eden has been certified seven times Platinum by the RIAA. Released October 30th, the album debuted at number one, with sales of 711,000 units, and in only 9 weeks became the biggest selling album by a group in 2007, according to Nielsen SoundScan. The Eagles won the 2008 Grammy Award for Best Country Performance By A Duo Or Group With Vocals for "How Long."

The Eagles have sold more than 120 million albums worldwide, earning five #1 U.S. singles and four Grammy Awards. Their Greatest Hits 1971-1975 is the best-selling album of all time, exceeding sales of 29 million units. The band's Hotel California and Their Greatest Hits Volume 2 have sold more than 16 and 11 million albums respectively. The Eagles were inducted into the Rock & Roll Hall of Fame in 1998.

Tickets are available at the BOK Center Box Office, by calling 1-866-7-BOKCTR, online at http://www.bokcenter.com/ and from tickets.com outlets. A service charge is added to each ticket price.

All dates, acts and ticket process are subject to change without notice, but at the current time, the following events are booked in the upcoming months at Tulsa’s BOK Center:

Sep 6 Eagles
Sep 10 Kenny Chesney with LeAnn Rimes
Sep 13 American Idols Live
Sep 22 Get Motivated Seminar
Sep 25 Rascal Flatts with Taylor Swift
Oct 3 Jeff Dunham
Oct 9 2008 Tour of Gymnastics Superstars
Oct 13 NBA Exhibition Game
Oct 14 So You Think You Can Dance Tour
Oct 17-19 Ringling Bros. and Barnum & Bailey Circus
Oct 21 Neil Diamond
Oct 29 Carrie Underwood
Nov 11 Eagles (second tour date)
Nov 13 Celine Dion
Nov 18 Metallica
Nov 19 Celtic Thunder
Nov 22 Nine Inch Nails
Nov 30 Casting Crowns Christmas Celebration
Dec 7 TU vs. OU Men’s Basketball
Dec 10-14 Cirque du Soleil Saltimbanco
Dec 22-24 Radio City Christmas Spectacular
Dec 29 Trans-Siberian Orchestra
Jan 3-4 Harlem Globetrotters
Mar 1 Lipizzaner Stallions
May 14-16 Joyce Meyers Ministries

Tickets.com Client Spotlight: The Milwaukee Mile

The Milwaukee Mile Partners To Save Lives in Wisconsin, Participating in NASCAR Foundation Blood and Marrow Drive

Blood Center of Wisconsin Event Set For September 11th at The Mile

The Milwaukee Mile will partner with the NASCAR Foundation and BloodCenter of Wisconsin on Thursday, September 11th to help save lives in Wisconsin.

“We are proud to host the September 11th NASCAR Foundation Blood & Marrow Drive at The Milwaukee Mile,” said Claude Napier, the historic speedway’s president and chief operating officer.

“While we join our NASCAR friends across the country on this single day event, we welcome and encourage race fans and our entire community to join us for this worthwhile effort that will help more than 50 hospitals right here in Wisconsin.”

BloodCenter of Wisconsin will collect blood donations on September 11th between 2:00 p.m. and 7:00 p.m. Participants should enter the speedway grounds at Fairgrounds Gate 1, at 79th & Greenfield Avenue, and follow directional signs.

The Milwaukee Mile and the NASCAR Foundation will provide thank you gifts to the first 100 attempting donors.

This is the first time The Mile will be participating in the annual NASCAR Foundation Blood & Marrow Drive Presented by Nationwide Insurance. In total, The Mile joins the list of thirty NASCAR speedways that will hold blood drive events on September 11th.

In the past two years, the NASCAR Foundation Blood & Marrow Drive has collected enough pints of blood and names for the National Marrow Donor Program Registry to potentially save more than 17,000 lives.

To schedule an appointment to donate blood on September 11th at The Milwaukee Mile, visit www.bcw.edu/mkemile.

To learn more about the blood donor event held at The Milwaukee Mile, visit http://www.milwaukeemile.com/blooddrive.

About The NASCAR Foundation

The National Association for Stock Car Auto Racing, Inc., (NASCAR) launched The NASCAR Foundation in January 2006. The Foundation is a 501(c) (3) non-profit entity that embodies the compassion of the NASCAR Family and its commitment to serving communities. The Foundation supports a wide range of charitable initiatives that reflect the core values of the entire NASCAR Family. The NASCAR Foundation will use strength of the sport and its people to make a difference in the lives of those who need it most. For more information on The NASCAR Foundation, please visit the website: www.nascar.com/foundation.

About BloodCenter of Wisconsin

Since 1947, the organization has grown to over 800 employees and evolved into a multi-faceted, world-renowned institution focused on blood collection, testing, treatment and research. Across the years, what has remained unchanged is their commitment to providing healing and hope to patients in need of blood or battling blood-related diseases. BloodCenter of Wisconsin advances patient care by delivering life-saving solutions grounded in unparalleled medical and scientific expertise. As an organization, and as individuals, they are focused on patient care. For more information, visit their website, www.bloodcenter.com.

About The Milwaukee Mile

The Milwaukee Mile is the world's oldest active motor speedway, dating back to 1903. America's Legendary Oval has a long and storied history of hosting world-class IndyCar Series and NASCAR events each June. Adding to the deeply-rooted NASCAR success drivers from Wisconsin have enjoyed, The Milwaukee Mile has been an integral speedway in nurturing the skills of Wisconsin-bred drivers who have claimed major NASCAR championships, including Alan Kulwicki, Matt Kenseth, Ted Musgrave and Travis Kvapil. The Mile’s Governor’s Cup weekend features Kenseth racing against Wisconsin’s best in a 100-lap super late model race the weekend of August 22-24. For more information, visit the speedway’s website, www.milwaukeemile.com.

About Nationwide Insurance/Nationwide Foundation

The Nationwide Foundation is an independent corporation funded by contributions from Nationwide companies. Founded in 1959, the Nationwide Foundation has committed more than $190 million since 2000 to help nonprofit organizations in communities where Nationwide associates and their families live and work. Nationwide, based in Columbus, Ohio, is one of the largest diversified insurance and financial services organizations in the world, with more than $161 billion in assets. Nationwide ranks #108 on the Fortune 500 list. For more information, visit www.nationwide.com.

Automated Ticket Kiosk by Tickets.com

ProVenue® Automated Kiosk

Automate the ticketing process with a self-service, standalone 24/7 box office
ProVenue Automated Kiosk automates basic ticketing processes, enabling customers to purchase and pick up tickets for same day or future events without waiting in box office lines.

Tickets.com Automated Kiosk Features:

• Flexible, programmable operation


• Flexible screen design


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Learn more about ProVenue Automated Kiosks >

Ticket Stock, Ticket Envelopes, and Ticket Accessories from Tickets.com

In addition to your choices for ticketing software and services, Tickets.com also provides many options for ticket stock and envelope production. Choose from our readily available standard stock or venue-branded custom ticket stock and be assured of the best possible price.

Be sure to inquire about our new offerings including: season ticket books, season cards, parking passes, wristbands, and hang tags.

Learn more about Tickets.com ticket stock options >

Tickets.com Client Spotlight: Wolf Trap National Park for the Performing Arts

Wolf Trap Ends the Summer with 13 Performances of the Legendary Award-Winning Musical Les Misérables, Making Its Highly Anticipated Debut on the Filene Center Stage

Friday, August 29 – Sunday, September 7, 2008 at 8:00 p.m. No performance on Monday, September 2. Weekend matinees at 2:00 p.m.
$55 – $80 in house; $25 lawn

Vienna, VA—Wolf Trap National Park for the Performing Arts welcomes the cast and crew of Atlanta’s Theater of the Stars in their production of the eight time Tony Award-winning Broadway musical Les Misérables. Written by Boublil and Schönberg, Les Misérables has won more than 50 major awards including a Grammy for the original Broadway cast recording, and eight Tony Awards. As the longest running Broadway musical in history playing for 16 years, the show makes its Filene Center stage debut on August 29.

Based on the 1884 classic novel by Victor Hugo, Les Misérables recounts the struggle of good versus evil in France in the early 1800s. Jean Valjean rises above his circumstances to bring hope and peace to the lives he touches in this fiercely moving theatrical epic. This powerful tale of love, loss, triumph, and redemption includes memorable songs such as “On My Own” and “Do You Hear The People Sing?”

Starring in this production of Les Misérables are Broadway regulars Rob Evan as Jean Valjean, Cindy Benson as Madame Thenardier and Anderson Davis as Marius, all from the original Broadway production; Rob Hunt as Javert, Nikki Renee Daniels as Fantine, famous for her performances with the New York Opera Company and San Francisco Symphony, Jenny Fellner as Eponine, also known for her role as Sophie from the Broadway production of Mamma Mia! and Laurent Giroux as Thenardier, recently featured alongside Wolf Trap favorite Marvin Hamlisch in his concert tour.

The creative talents of Theater of the Stars have produced or presented over 700 shows in Atlanta, across the country, and around the world. Founded in 1953, Theater of the Stars is one of the oldest and most respected regional theaters in America, with the mission to produce and present the best of Broadway musicals.

High-resolution downloadable images of Les Misérables are available on Wolf Trap’s web site: "new">http://www.wolftrap.org/Media_and_Newsroom/Photos_for_Publication.aspx

About Wolf Trap
As America's National Park for the Performing Arts, Wolf Trap plays a valuable leadership role in both the Washington, D.C. and national performing arts communities. Through a wide range of artistic and education programs, Wolf Trap enhances our nation's cultural life and ensures that the arts remain accessible and affordable to the broadest possible audience.

A typical season at Wolf Trap includes something for everyone with performances ranging from pop, country, folk, and blues to orchestra, dance, theater, and opera, as well as innovative performance art and multimedia presentations.

Tickets.com Event Ticket Insurance

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Event Ticket Insurance will help you promote goodwill with your customers, increase conversions to build predictability, and reduce customer service costs.

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Venues Today: Blending of Primary and Secondary Still Causing a Stir Between Ticket Pros

ANAHEIM, Calif. & LAS VEGAS — There’s little doubt that the merging of the primary and secondary ticket markets is underway, but just how close are the two sides to coming together as a single industry? Two recent panels at industry conventions — one for ticket brokers, the other for venue managers — show that both sides are far apart on many issues.

Ticket brokers who gathered in Las Vegas July 24-26 for Ticket Summit said they were still frustrated with major ticket companies over what they considered to be roadblocks to the buying and selling of tickets. Just days later, facility managers and box office professionals gathered at the International Association of Assembly Managers conference in Anaheim, Calif., July 25-29 and told a panel of ticketing professionals that they still didn’t believe they were getting their fair share of secondary revenue.

Ticket Summit was a mix of the primary and the secondary, hosting a panel that featured Eric Baker from Viagogo, Greg Bettinelli of StubHub, Jeff Lapin from Razorgator, Derek Palmer from Tickets.com, Jeff Scheman from TicketNetwork and Chris Tsakalakis from eBay.

“There continues to be this sense of unfairness by the consumer, the promoter and in many cases, the venue manager, that tickets for concerts in taxpayer-funded facilities are inaccessible to most people,” said Rod Pilbeam, executive director of AEG Ogden in Brisbane, Australia.

Pilbeam’s comment reflected a larger sentiment that still prevails among many facility managers — that buildings and box offices take large risks on concerts, often face excruciatingly tight margins and usually only see the negative side of brokers; namely counterfeit or misleading tickets.

“I’m getting squeezed by promoters who want a piece of every revenue stream,” said Michael Combs of the Tacoma (Wash.) Dome. “Our margins are shrinking all the time, but we log onto sites like StubHub and see tickets going for two to three times their face value, and we’re not seeing any of that income.”

The sense of inequity is coupled with a growing frustration towards aggressive ticket acquisition, where brokers use automated and non-automated means to purchase and resell tickets, along with an increase in secondary ticket listings that aren’t yet available to the public.

“We’re seeing a lot of this frustration communicated to the primary ticket companies because there are very few avenues for direct dialogue between the box office and those reselling tickets,” said Alan Rakov of Ticketmaster’s TicketExchange.

Primary ticketing companies were also the focus of frustration during Ticket Summit, with many brokers complaining that primary forays into secondary tickets could shrink overall market share for brokers.

Broker Russ Altman said he considered paperless tickets, like the ones used on the recent Tom Waits tour to block resale, to be an act of hostility toward the broker community.

“Why don’t the ticket companies stand up to the venues and refuse to develop technology that limits the ability of the buyer to control the ticket,” he said. “It’s our ticket, we paid for it and the ticket companies shouldn’t assist the venues in blocking us out.”

The paperless system Altman spoke of was developed by primary giant Ticketmaster, who recently purchased secondary marketplace TicketsNow.

“The big question is going to be how Ticketmaster balances out the needs of its primary clients while also continuing to rely on brokers to provide the inventory of secondary sites,” said broker Harris Rosner. “There have been some signs that Ticketmaster can move some inventory directly onto the secondary, but in our conversations with (Ticketmaster CEO) Sean Moriarty, he’s made it very clear that Ticketmaster will continue to work with brokers to supply the site.”

The other big disagreement between the two sides will likely center around customer data, said Jeff Lapin of RazorGator.

“Owning your customer is going to become more important than ever,” Lapin told the audience at Ticket Summit. — Dave Brooks

New Box Office System for North Devon Theatres

To improve the efficiency of the North Devon Theatres' Box Office, the two venues - the Queen's Theatre in Barnstaple and the Landmark Theatre in Ilfracombe - will be receiving a state-of-the-art computer upgrade during September.

Supplied by Tickets.com, the new system is called ProVenueMax and will enable the Box Office staff to provide a quicker service to customers both over the counter and on the phone.

The new technology will also mean that customers will be able to buy tickets online for the first time. This upgrade ensures the Box Office will never sleep, providing a 24/7 service so customers can book tickets whenever they like.

To carry out this vital upgrade, the Box Office will be closed from Sunday, September 14 until Tuesday, September 16 inclusive and will re-open with the new, improved version on Wednesday, September 17 at 10am. The online Box Office will then be launched on Monday, September 29 at 10am.

Rachel Simpson, Box Office manager for the Theatres, said: "We are really looking forward to using the new system so that we can provide a better service to our many customers."

The Box Office number will remain unchanged: 01271 32 42 42 and the website will still be www.northdevontheatres.org.uk.

Coming to the Tickets.com 2009 Software Summit?

The 2009 Tickets.com ProVenue Software Summit will take place in Long Beach, California July 15-18. We hope to see you there!

Here's some client feedback we received following the 2008 Summit:

“I was impressed that all the speakers kept my attention. I never looked at my watch and thought when is this over? They did such a great job.”

"The operations lab was great. I loved being able to ask one-on-one questions and play around without fear of breaking something."

“I loved hearing the Client Case studies and finding out how the products work in the real world!”

“I cannot say enough good things about your staff! They are friendly, knowledgeable and very accessible. Thanks for the excellent service, guys!”

“I really enjoyed the conference and learned a lot more about the system. It was nice to finally meet everyone and thought the staff did an excellent job of making us feel welcome.”

“I thought the Executive Summit was the best four hours of the conference. The topics were dead on to what we need to be talking about and the presenters were all experts in their fields. Great stuff!!!”

“I was very impressed with the content of summit this year. I enjoyed and learned much from all I attended. The social events were outstanding! Networking was great! Most of all enjoyed seeing all our tickets.com partners! Thank you so much!”

Reminder: Upcoming Tickets.com Local Marketing Training Seminar Tomorrow

Local Marketing: Get Local. Get Real. Get Results
August 19, 2008 10:00 am, Pacific Daylight Time

Tickets.com clients, let the Tickets.com marketing gurus help you uncover hidden and non-traditional marketing opportunities in your local area. With an “outside of the box approach” to local marketing, you will discover that you don’t always have to spend money to make money. Find out how to capitalize on relationship building and networking to grow your business – and reach more of your potential customers at little or no cost.

These sessions are free of charge and are offered to Tickets.com clients as an added service.

Register now for the Tickets.com Local Marketing Training Session >

Canada Set for Olympic Influx

14th August 2008, 7:45 WST

While the world is still in an Olympic mood, the City of Vancouver would like to remind you that it’s next in line to be host, and as of September 1 there’ll be just 529 days until the 21st Winter Games.

Vancouver will share the honour with the popular resort town of Whistler, in the Garibaldi Mountains 120km to the north, from February 12-28, 2010, followed by the Winter Paralympic Games in both centres from March 12-21.

The opening ceremony will be at BC Place Stadium, a covered arena, starting at 6pm local time (noon (AEST) on February 13); medal ceremonies will be held in both Vancouver and Whistler.

It will be the first time in modern Games history that the Olympic flame will be lit indoors - after the torch is carried from Olympia in Greece over the North Pole and through the Arctic down Canada’s West Coast to Vancouver.

The Games website for details of the program, background, tickets and accommodation is www.vancouver2010.com

Tickets will go on sale from this October, through Tickets.com in Canada and through the national Olympic committees of other countries.

Vancouver is the second Canadian city to host the Winter Olympics, after Calgary, Alberta, in 1988. The summer Olympics were held in Montreal in 1976 then Toronto was outvoted in favour of Beijing in 2008.

Vancouver’s Olympic Village will be in the waterfront southeastern False Creek district, an area being developed for residential and commercial buildings. In Whistler it will be in the nearby Cheakamus Valley.

Tickets.com Client Spotlight: Sweetwater Amphitheater

Music fans, get ready. An outdoor concert series is bringing some big names to Bedford County, Virginia.

Seven major acts will perform over the next month at a new regional amphitheater.

Soon thousands will crowd the field for the first ever Mariner's Landing Summer Concert Series at Smith Mountain Lake. Not even a little rain is slowing them down.

"The guys are actually pretty happy about it," says concert series creator Holly Sweet. "It's cooling them off quite a bit."

Sweet and her husband Darrin Snyder are local natives who spent the last 15 years in Nashville.

"It's combining our hometown with our hometown in Nashville," says Sweet. "Smith Mountain Lake and an outdoor concert venue go hand-in-hand."

Sara Evans will be there Friday. Acts like Lonestar and TobyMac will follow in the coming weeks.

"It is a festival setup, so we do want people to remember to bring their lawn chairs, bring their blankets," says Sweet. "The stars are supposed to be out, the weather's supposed to be great, so I think it's going to be terrific."

The Summer Concert Series is just a preview of what you'll see at the Sweetwater Amphitheater, a new Tickets.com client. Sweetwater Amphitheater will be an outdoor entertainment facility capable of hosting national musical artists, theatrical performances, festivals and other cultural events.

With a total capacity of 7,000, Sweetwater will become the premier outdoor entertainment facility in the Smith Mountain Lake region, delivering a variety of entertainment choices to the area community and visitors alike.

"Because that site was not going to be ready this year, we wanted to at least show the area what we are looking to achieve with Sweetwater Amphitheater," says Sweet.

Sweetwater will be a permanent venue with shows running from April to October. For now though, the focus is on Friday and getting 7,000 people down the narrow roads leading to the concert site.

It will be a good test run for the crowds they'll see when the amphitheater's finished.

The Sara Evans show starts tonight at 7:00 p.m. Tickets are $35.00 in advance, $40.00 at the gate and can be purchased at www.tickets.com.

You can see a full schedule of upcoming concerts at www.smlconcerts.com.

Update: Tickets.com ProVenue Client Product Knowledge Seminar

Tickets.com will be offering a ProVenue® Client Product Knowledge Seminar (CPKS). The previously scheduled CPKS for Thursday, August 21, 2008 10:00 am PDT will be rescheduled for a date to be determined.

ProVenueInsight: by Tickets.com

Seamless, unprecedented reporting power combined with ease-of-use

ProVenueInsight™ from Tickets.com provides venues with an innovative ability to better understand all aspects of their business. From marketing campaign effectiveness, to sales trends, to attendance and order information, now venues can easily analyze and manage their data in a variety of ways to best suit their reporting needs.

ProVenueInsight Features and Benefits:

• A full suite of reports - Industry standard reporting plus.


• Easy to modify - Make reports your own with a simple click of the mouse!


• On-demand reporting - Create ad hoc reports with ease.


• Data management - Turn data into knowledge and insight.


• Quicker deployment - Faster setup and easier maintenance.

Learn more about ProVenueInsight >

Tickets.com Client Spotlight: Wells Fargo Center for the Arts

Think Fast, Steely Dan Summer Tour
August 26 and 27 at Santa Rosa Arts Center
Tickets on sale Friday, June 27th at Noon

Rock & Roll Hall of Famers, Walter Becker and Donald Fagen have announced that STEELY DAN will bring their THINK FAST, STEELY DAN SUMMER TOUR 2008 to Wells Fargo Center for the Arts in Santa Rosa on August 26 and 27 at 8:00 pm. Tickets go on sale to the general public Friday, June 27 at Noon. Buy Tickets >

Sonoma County Concerts Offer Rare, Intimate Experience

The two-night-only Steely Dan summer appearance at Wells Fargo Center for the Arts represents one of the most intimate opportunities to experience the iconic music of Steely Dan in the bands’ 30+ year performance history. Presented in the 1600 seat main theater at Wells Fargo Center for the Arts, the concert will feature Steely Dan’s incredible roster of hits, with no seat further than 75-feet from the stage!

“Steely Dan is one of the most popular and historically significant classic rock bands of all time and yet they rarely tour,” said Rick Bartalini, who oversees entertainment programming for the Santa Rosa Arts Center. “Other stops on the band’s Summer tour include the 5000 seat Bank of America Pavilion in Boston, the 7100 seat Nokia Theater in Los Angeles, the 8500 seat Greek Theatre in Berkeley, and the 9400 seat Red Rocks Amphitheatre in Denver. These venues are three to five times as big. So, to see and hear Steely Dan in our intimate 1600 seat theater is going to be an extremely rare and special experience. We’re fortunate and proud to be able to present the opportunity to Sonoma County.”

Becker and Fagen will draw from their deep, powerful, three-decade-plus catalog of signature hits and album favorites, all of uncompromising quality. The dapper duo will be supported, as always, by their tight, sophisticated band of world-class R&B and jazz players. Set lists may also sample from Fagen’s just released Nightfly Trilogy, and Becker’s newly released solo album, Circus Money, just out on June 10, 08. Knowing the duo’s subversive tastes, a few surprises are likely to pop up in the set as well. In addition, concertgoers will be treated to stellar opening acts, hand-selected by connoisseurs Becker and Fagen, including rising jazz star Sam Yahel and his Organ Trio, The Bill Charlap Trio, The Chris Cheek Group and other acts to be announced.

STEELY DAN have sold more than 30 million albums worldwide and helped define the soundtrack of the '70s with hits including “F.M.,” “Bodhisattva,” “Reelin’ in the Years,” “Rikki Don't Lose That Number,” “Deacon Blues,” “Peg,” “Babylon Sisters,” and “Hey Nineteen,” culled from their seven platinum albums issued between 1972 and 1980 (including 1977's groundbreaking Aja). They reunited in the early '90s and have toured throughout the decade and beyond, releasing multi-Grammy winner Two Against Nature in 2000 and its acclaimed follow-up Everything Must Go in 2003. They were inducted into the Rock and Roll Hall of Fame in 2001. Visit Steelydan.com for more information.

The Wells Fargo Center for the Arts is the North Bay's premier arts organization presenting world-class performances, contemporary sculpture, festivals, and events to 500,000 residents and visitors each year. Together with its resident companies, Wells Fargo Center for the Arts provides more than 100 annual performances, serves to present intriguing contemporary art, and is one of California's largest providers of arts education programs for children. Tickets.com is proud to be the ticketing provider for Wells Fargo Center for the Arts.

Upcoming Tickets.com Marketing Client Product Knowledge Seminar

Topic: Local Marketing: Get Local. Get Real. Get Results
Date and Time: August 19, 2008 10:00 am, Pacific Daylight Time

Tickets.com clients, let the Tickets.com marketing gurus help you uncover hidden and non-traditional marketing opportunities in your local area. With an “outside of the box approach” to local marketing, you will discover that you don’t always have to spend money to make money. Find out how to capitalize on relationship building and networking to grow your business – and reach more of your potential customers at little or no cost.

• Using creative local marketing to boost your email database


• Establishing strategic partnerships in your local area


• Identifying and pursuing target market segments

This session will be led by Rachel Salberg, a Tickets.com Client Marketing Manager with extensive online and local marketing experience.

These sessions are free of charge and are offered to Tickets.com clients as an added service. If you are a Tickets.com client and would like to be notified of upcoming Client Product Knowledge Sessions, please email your request to cpk@tickets.com.

Register now for the Tickets.com Local Marketing Training Session >

Tickets.com Client Spotlight: Smithsonian Butterfly Pavilion

Visitors to the Smithsonian's National Museum of Natural History can enjoy one of its most interactive and educational exhibits to date. "Butterflies + Plants: Partners in Evolution" is a permanent exhibition that innovatively combines traditional and experiential learning to provide visitors a rare, up-close look at how butterflies and plants have evolved and diversified together for millions of years.

"Butterflies + Plants" provides two distinct offerings: the Exhibition Hall and the Live Butterfly Pavilion. The Exhibition Hall takes visitors on a historical journey through the co-evolution of butterflies and plants using murals, timelines, videos, and photographs. The Live Butterfly Pavilion is a tropical aromatic garden in which over 400 live butterflies interact with a variety of plant species. New butterfly species are introduced to the Pavilion on a weekly basis, offering visitors a wide variety of butterflies to discover and enjoy every time they explore the exhibition.

The Exhibit is located on the second floor of the Smithsonian's National Museum of Natural History, adjacent to the O. Orkin Insect Zoo. Tickets are sold via Tickets.com technology and can be purchased online at http://butterflies.si.edu or onsite at the museum and at select IMAX ticket counters located at other Smithsonian museums.

Learn more about the Butterfly Pavilion >

Tickets.com Sponsors Bandwidth Conference

Tickets.com is a proud sponsor of the upcoming Bandwidth Music | Technology Conference 2008. The conference will take place August 14 & 15 in San Francisco. The Bandwidth Conference is for music and technology professionals and focuses on the evolving musical experience.

Bandwidth features conversations with movers and shakers, as well as a chance to interact with others in an intimate environment - the right people in the right space in numbers that make it easy to connect. Conference topics focus on marketing, fan behavior, trends and future forecasts, and an examination of the ways people discover, purchase, interact with, and are exposed to music.

Learn more about the Bandwidth Conference >

Reasor's, BOK Center, and Tickets.com Press Conference a Success

On July 29, 2008, Marshall Pred, Tickets.com Midwest Regional Director, recently spoke at a joint press conference held by Reasor's and the BOK Center in Tulsa, Oklahoma. Tickets.com is happy to partner with the BOK Center and Reasor's. The BOK Center is a great entertainment venue for the people of Tulsa and the surrounding area. The BOK Center is bringing world-class entertainment into Tulsa and Reasor's is a logical retail partner due to their brand awareness in the local area.

Reasor’s is a new ticket outlet for the BOK Center, Tulsa’s state-of-the-art sports and entertainment venue. The arena has seating for 18,500 and was designed to host major concerts, family shows, ice shows and more. Both Reasor’s and the BOK Center will be using Tickets.com software solutions to sell tickets, manage inventory, and deliver tickets.

To help promote the new BOK Center ticket outlet, Tickets.com partnered with the BOK Center to give away totes that can be used as reusable eco-friendly grocery bags. Each bag can replace up to 416 plastic bags over its lifetime, significantly reducing global warming and waste.

Learn more about Tickets.com >

Tickets.com Debuts New ProVenue Ticketing Solution Video

Tickets.com welcomes you to the next generation of ticketing. The premier full service provider of integrated ticketing products and services, Tickets.com offers venues and organizations a complete innovative business solution. Thousands of entertainment establishments, performing arts centers, professional sports organizations, universities, and arenas worldwide rely on Tickets.com to help them maximize box office revenue, resource management, and productivity. And now our leading technology and deep industry expertise combine to bring you the most technologically advanced ticketing solution on the market.

We are proud to introduce our new, state-of-the-art ProVenue software. ProVenue is a powerful, full-featured ticketing platform specifically developed with open architecture design, unsurpassed flexibility, innovative data management tools, and an easy to use graphical interface to meet the expectations of today’s dynamic marketplace. ProVenue will change the way you do business with just one click.



The new ProVenue is the most technologically advanced ticketing solution on the market. With unsurpassed flexibility, open architecture design, innovative data management capabilities and a user friendly interface, ProVenue equips you with the tools to effectively manage your ticketing needs and go beyond the status quo.
To learn more about the next generation of ticketing systems from Tickets.com, please contact us today.

Announcing New Tickets.com Worldwide Websites

Tickets.com has launched several international business-to-business websites to enable our clients, media, partners, and potential clients around the world to find the information they need. Worldwide websites that have launched so far include: United Kingdom, Belgium, The Netherlands, Australia, and the United States.

Tickets.com is a growing global company with thousands of entertainment, sports, and arts clients worldwide. The new websites feature a user-friendly interface that allows users to select their location and view the site content in the primary language of their region.

The websites feature enhanced functionality including convenient access to:

• Tickets.com product, feature, and service offerings


• The latest news and information about Tickets.com


• Training requests


• And more

ProVenue: The Ticketing Solution for the Next Generation

Tickets.com is offering a ProVenue® Client Product Knowledge Seminar (CPKS) on Thursday, August 21, 2008 10:00 am PDT. The Tickets.com CPKS program provides real-time training, demonstrations, and important product information and marketing strategies. Recent sessions have covered such topics as Introduction to ProVenueReports™, List Generation, Internet Ticketing Mechanics and Campaign Creator™.

See first hand why the new ProVenue is a powerful, full-featured ticketing solution specifically developed with unsurpassed flexibility, graphical interface, open architecture design, and innovative data management to meet the expectations of today’s dynamic marketplace.

Solution highlights:
• Intuitive, browser-based interface
• Integration with additional Tickets.com and third party applications
• Interactive seat map sales and shopping cart functionality
• Single application reference for season, package, and general ticket sale components

These sessions are free of charge and are offered to Tickets.com clients as an added service. If you are a Tickets.com client and would like to be notified of upcoming Client Product Knowledge Sessions, please email your request to cpk@tickets.com.

Register now for the ProVenue Training Session >