Due to the overwhelming positive response on this year's ProVenue Software Summit location, we have secured the Hyatt Regency in Long Beach, California for the 2009 Software Summit on June 15-18. So mark your calendars today!
Thank you to everyone who attended the 2008 ProVenue Software Summit, the staff who helped put on the event, and especially our sponsors for their generous contributions that helped make 2008 a huge success. We would not be able to do it without you!
We look forward to seeing you again next year!
Thursday, July 31, 2008
Wednesday, July 30, 2008
Another Successful IAAM Trade Show for Tickets.com
Tickets.com had an exciting several days of industry events at the annual International Association of Assembly Managers (IAAM) conference and trade show in Anaheim, California. We were proud to sponsor the IAAM Board of Directors Dinner at the Bowers Museum on Thursday evening.
The Tickets.com dinner on Sunday, July 27, was a great opportunity for clients to meet each other and share success stories. The evening kicked off with a special Tickets.com limousine ride from the conference hotel to the Anaheim Whitehouse restaurant. Invitees enjoyed a beautifully displayed dinner and an evening of networking with Tickets.com staff and clients.
During the IAAM Trade Show, Tickets.com entertained attendees at our new booth and gave out Tickets.com-branded inflatable beach balls. We continue to showcase our new ticketing solutions and technologies.
We look forward to seeing you at the next IAAM Conference and Trade Show in Boston, Massachusetts July 24-28, 2009!
The Tickets.com dinner on Sunday, July 27, was a great opportunity for clients to meet each other and share success stories. The evening kicked off with a special Tickets.com limousine ride from the conference hotel to the Anaheim Whitehouse restaurant. Invitees enjoyed a beautifully displayed dinner and an evening of networking with Tickets.com staff and clients.
During the IAAM Trade Show, Tickets.com entertained attendees at our new booth and gave out Tickets.com-branded inflatable beach balls. We continue to showcase our new ticketing solutions and technologies.
We look forward to seeing you at the next IAAM Conference and Trade Show in Boston, Massachusetts July 24-28, 2009!
Suspicions Run High at Ticket Broker Confab
Participating in a primary ticketing panel were Joe Freeman from Ticketmaster, Josh Logan from the Houston Rockets, Greg Bettinelli from Live Nation, Gary Adler of the NATB, Derek Palmer of Tickets.com, Dan DeMato from FutureTix and Jeffrey Larris from INTIX
As published in the July 23, 2008 • VOL. VII, Number 23 issue of VT Pulse
LAS VEGAS — Is it a marriage of love or convenience? That was the question of the day at the National Association of Ticket Brokers conference at the Wynn Hotel.
At the close of the Friday meeting, Ticketmaster officials had put their best foot forward to convince brokers that they would continue to play an important role at the recently acquired TicketsNow, although it could be a changing, evolving role. For their part, many of the brokers were as intrigued by the offer as they were skeptical.
“Ticketmaster is going to need us in the short term,” said broker Barry Rudin of Barry’s Ticket Services in Los Angeles. “They can’t buy every ticket, so there will be a role for those of us who choose to adapt to the new market. We know there will still be a market, we just don’t know what type of inventory is left over for the brokers.”
Ticketmaster CEO Sean Moriarty said his company would not squeeze brokers out of the fold, embracing what he described as a “partnership” where brokers continue to supply much of the inventory, while Ticketmaster brings its marketing savvy and internet reach to more eyeballs.
“Consumers are learning that tickets are always available at a price,” Moriarty said, later adding that before the TicketsNow acquisition “we knew that people would come to Ticketmaster looking for inventory and we knew we wouldn’t have what they were looking for.”
Moriarty said merging the Ticketmaster and TicketsNow platforms created a new tool “that would be very important to the consumer” where he can tell consumers “there’s always a ticket for a price. We want to give the consumers a relatively complete picture of their options.”
Transparency, explained Moriarty, would be critical for the two platforms to work together, a comment that elicited a few chuckles from those in attendance. During an earlier panel on the primary market, several brokers expressed frustration at Ticketmaster’s policy of not publicizing how many tickets are released during an on sale.
“That would be virtually impossible,” said Joe Freeman, senior vice president assistant general counsel for Ticketmaster, explaining that the company’s often contractually obligated to stay mum on ticketing inventory for its venue clients.
“One of our key advantages is our direct tie to the primary inventory,” said Derek Palmer of Tickets.com. Secondary ticketing companies that have the ability to reissue tickets through the primary provider — often through electronic delivery methods like email — will have a clear advantage over brokers who must mail their tickets.
“The way the system currently works, the only people making money from the secondary market are FedEx and Google,” said Greg Bettinelli who is overseeing Live Nation’s ticketing initiative. Bettinelli hinted that the new Live Nation platform will likely feature electronic deliverability for secondary tickets, while Tickets.com is currently working with StubHub to reissue baseball tickets sold on the platform.
TicketsNow CEO Cheryl Rosner said she expected Ticketmaster to eventually develop the means to reissue and electronically deliver tickets sold on the TicketsNow platform, but added the company is currently weighing all its options.
Freeman said the other advantage Ticketmaster will have over small brokerage firms is Internet credibility, adding that “every time a fan comes upon a questionable site, it’s an unsatisfying experience and we all lose.”
It was those calls for change that brought an air of tension over the group, who raised their grievances against a number of primary ticketing issues that made resale harder. One audience member complained that the recent Tom Waits tour’s plan to go ticketless and essentially ban resale was bad for the brokerage community. Freeman replied that Ticketmaster was purely an agent of the artist and had to meet their wishes. Another broker said it was unfair for a team to yank a broker’s season tickets if they sold them to a fan who misbehaved during a game.
At one point during a panel, TicketNetwork CEO and President John Vaccaro said he believed Ticketmaster was attempting to shut brokers out of the business. Freeman called the comment “bass ackwards” and added “we didn’t just make an investment into TicketsNow to hurt brokers.” — Dave Brooks of Venues Today
As published in the July 23, 2008 • VOL. VII, Number 23 issue of VT Pulse
LAS VEGAS — Is it a marriage of love or convenience? That was the question of the day at the National Association of Ticket Brokers conference at the Wynn Hotel.
At the close of the Friday meeting, Ticketmaster officials had put their best foot forward to convince brokers that they would continue to play an important role at the recently acquired TicketsNow, although it could be a changing, evolving role. For their part, many of the brokers were as intrigued by the offer as they were skeptical.
“Ticketmaster is going to need us in the short term,” said broker Barry Rudin of Barry’s Ticket Services in Los Angeles. “They can’t buy every ticket, so there will be a role for those of us who choose to adapt to the new market. We know there will still be a market, we just don’t know what type of inventory is left over for the brokers.”
Ticketmaster CEO Sean Moriarty said his company would not squeeze brokers out of the fold, embracing what he described as a “partnership” where brokers continue to supply much of the inventory, while Ticketmaster brings its marketing savvy and internet reach to more eyeballs.
“Consumers are learning that tickets are always available at a price,” Moriarty said, later adding that before the TicketsNow acquisition “we knew that people would come to Ticketmaster looking for inventory and we knew we wouldn’t have what they were looking for.”
Moriarty said merging the Ticketmaster and TicketsNow platforms created a new tool “that would be very important to the consumer” where he can tell consumers “there’s always a ticket for a price. We want to give the consumers a relatively complete picture of their options.”
Transparency, explained Moriarty, would be critical for the two platforms to work together, a comment that elicited a few chuckles from those in attendance. During an earlier panel on the primary market, several brokers expressed frustration at Ticketmaster’s policy of not publicizing how many tickets are released during an on sale.
“That would be virtually impossible,” said Joe Freeman, senior vice president assistant general counsel for Ticketmaster, explaining that the company’s often contractually obligated to stay mum on ticketing inventory for its venue clients.
“One of our key advantages is our direct tie to the primary inventory,” said Derek Palmer of Tickets.com. Secondary ticketing companies that have the ability to reissue tickets through the primary provider — often through electronic delivery methods like email — will have a clear advantage over brokers who must mail their tickets.
“The way the system currently works, the only people making money from the secondary market are FedEx and Google,” said Greg Bettinelli who is overseeing Live Nation’s ticketing initiative. Bettinelli hinted that the new Live Nation platform will likely feature electronic deliverability for secondary tickets, while Tickets.com is currently working with StubHub to reissue baseball tickets sold on the platform.
TicketsNow CEO Cheryl Rosner said she expected Ticketmaster to eventually develop the means to reissue and electronically deliver tickets sold on the TicketsNow platform, but added the company is currently weighing all its options.
Freeman said the other advantage Ticketmaster will have over small brokerage firms is Internet credibility, adding that “every time a fan comes upon a questionable site, it’s an unsatisfying experience and we all lose.”
It was those calls for change that brought an air of tension over the group, who raised their grievances against a number of primary ticketing issues that made resale harder. One audience member complained that the recent Tom Waits tour’s plan to go ticketless and essentially ban resale was bad for the brokerage community. Freeman replied that Ticketmaster was purely an agent of the artist and had to meet their wishes. Another broker said it was unfair for a team to yank a broker’s season tickets if they sold them to a fan who misbehaved during a game.
At one point during a panel, TicketNetwork CEO and President John Vaccaro said he believed Ticketmaster was attempting to shut brokers out of the business. Freeman called the comment “bass ackwards” and added “we didn’t just make an investment into TicketsNow to hurt brokers.” — Dave Brooks of Venues Today
Tuesday, July 29, 2008
Reasor's, BOK Center and Tickets.com Announce Partnership
Beginning July 29, 2008, Reasor’s will be selling tickets to the new BOK Center, Tulsa’s state-of-the-art sports and entertainment venue, with seating for 18,500. The arena was designed to host major concerts, family shows, ice shows and other world-class entertainment. Owned by the City of Tulsa, the BOK Center is part of Vision 2025, a project to grow economic and community infrastructure for future generations. Both Reasor’s and the BOK Center will be using Tickets.com software solutions to manage ticket inventory and ticket delivery. Tickets are being sold in all Reasor’s Video departments. If a store does not offer a video department, tickets can be purchased at the customer service desk. “All of us at Reasor’s have been looking forward to this exciting new partnership with the BOK Center and Tickets.com,” said Sara Freeman, Video Director for Reasor’s Inc. “This relationship will be a great asset for our customers and all parties involved.”
Reasor’s has been in the ticket business since 2005 when they partnered with GetTix. Jeff Reasor, President and CEO, said “Reasor’s wants to maintain its reputation as an innovator in providing convenience for our customers – both existing and prospective.”
Reasor’s was founded over 45 years ago in Tahlequah, Oklahoma. It was family owned until 2007, when Reasor’s became an employee owned company. Today, Reasor’s has 15 locations and employs over 3,000 people in Northeast Oklahoma.
Monday, July 28, 2008
Kids Casa, Blach Construction Company and Tickets.com Donate Tickets to Children for the Earthquakes Match Against the New York Red Bulls
SAN JOSE, Calif. – The San Jose Earthquakes, in conjunction with Kids Casa, Blach Construction Company and Tickets.com, have donated over 400 tickets to underprivileged children in the Bay Area.
MACSA, Lucille Packard Children Hospital, Kidango, Unity Care Group and El Sobrante Boys and Girls Club are the fortunate organizations that received the tickets. The lucky children from these organizations will have the experience of a lifetime when they go see the Quakes take on Juan Pablo Angel and the New York Red Bulls on Sunday, July 27 at Buck Shaw Stadium at noon PT.
Since the return of the Earthquakes to the Bay Area, the team has focused on building a relationship with the community that is strong and enduring. In the past few months, the team has partnered with different organizations to donate tickets to underprivileged children that otherwise would not have a chance to see a live soccer game. The team has also spent much of their time off the field doing appearances at various schools, hospitals, and after school programs within the Bay Area.
MACSA, Lucille Packard Children Hospital, Kidango, Unity Care Group and El Sobrante Boys and Girls Club are the fortunate organizations that received the tickets. The lucky children from these organizations will have the experience of a lifetime when they go see the Quakes take on Juan Pablo Angel and the New York Red Bulls on Sunday, July 27 at Buck Shaw Stadium at noon PT.
Since the return of the Earthquakes to the Bay Area, the team has focused on building a relationship with the community that is strong and enduring. In the past few months, the team has partnered with different organizations to donate tickets to underprivileged children that otherwise would not have a chance to see a live soccer game. The team has also spent much of their time off the field doing appearances at various schools, hospitals, and after school programs within the Bay Area.
Friday, July 25, 2008
IAAM Conference and Trade Show Starts Today!
The 83rd year of the International Association of Assembly Managers Conference & Trade Show kicks off today, July 25, at the Anaheim Convention Center. Tickets.com is there showcasing our ticketing solutions.The IAAM Conference is the world's largest professional association dedicated to issues relevant to the management of public assembly facilities. The IAAM Trade Show is the largest trade show in the public assembly facility management industry.
Stop by Booth #1012 to see the ProVenue® Ticketing Solution.
Thursday, July 24, 2008
Tickets.com and Erie County Fair Renew Long-Term Contract, Introduce Digital Ticketing and Access Control Entry via FiOS network
Costa Mesa, Calif. – July 23, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, announces a long term extension of its ticketing services agreement with the Erie County Fair in Hamburg, NY. The nation’s third largest county fair, the Erie County Fair dates back to 1841 and averages over 950,000 attendees annually. Known as “America’s Fair,” the event takes place August 6-17 this year.
In the past, only hard tickets were offered at the fairgrounds for day-of admissions. Now, the renewed agreement will provide the event such Tickets.com digital innovations as Access Control, a scanned barcode entry solution. Tickets@Home® tickets are also available for purchase online, enabling customers to conveniently self-print their tickets in advance.
“We’re delighted to offer new, advanced technologies to patrons of our event, which has a history reaching back to the 19th century,” said Erie County Fair Director of Marketing & PR Lou Ann Delaney. “Our previous success with Tickets.com convinced us that the company is the right ticketing provider for our future growth and development.”
Concurrently, the Erie County Fair has partnered with Verizon to use their fiber-optic FiOS network to implement these technologies throughout the 275-acre fairgrounds. The network enables onsite connectivity, which allows the event to employ digital ticketing solutions even in the most remote locations of the expansive site – a first in the event’s history.
"It’s exciting to work with the Erie County Fair and Verizon to deliver cutting edge technologies that enhance the overall customer experience, especially at an event with such a rich heritage,” said Brian Roberts, vice president of sales, Tickets.com. “We look forward to continuing to provide innovative digital ticketing solutions in the years to come.”
Tickets to this year’s Erie County Fair are now on sale at www.americas-fair.com.
In the past, only hard tickets were offered at the fairgrounds for day-of admissions. Now, the renewed agreement will provide the event such Tickets.com digital innovations as Access Control, a scanned barcode entry solution. Tickets@Home® tickets are also available for purchase online, enabling customers to conveniently self-print their tickets in advance.
“We’re delighted to offer new, advanced technologies to patrons of our event, which has a history reaching back to the 19th century,” said Erie County Fair Director of Marketing & PR Lou Ann Delaney. “Our previous success with Tickets.com convinced us that the company is the right ticketing provider for our future growth and development.”
Concurrently, the Erie County Fair has partnered with Verizon to use their fiber-optic FiOS network to implement these technologies throughout the 275-acre fairgrounds. The network enables onsite connectivity, which allows the event to employ digital ticketing solutions even in the most remote locations of the expansive site – a first in the event’s history.
"It’s exciting to work with the Erie County Fair and Verizon to deliver cutting edge technologies that enhance the overall customer experience, especially at an event with such a rich heritage,” said Brian Roberts, vice president of sales, Tickets.com. “We look forward to continuing to provide innovative digital ticketing solutions in the years to come.”
Tickets to this year’s Erie County Fair are now on sale at www.americas-fair.com.
Wednesday, July 23, 2008
Going to IAAM in Anaheim?
At Tickets.com, your success is our #1 priority
Our software solutions and marketing tools are
expressly designed to build your brand...
and boost your bottom line
Learn more about Tickets.com and our Total Ticketing Solutions at
http://provenue.tickets.com
Tuesday, July 22, 2008
Tickets.com at the 2008 MLB All-Star Game
Tickets.com joined the week-long festivities in New York City for the 2008 MLB All-Star Game. It started with the MLB.com party at the Roseland Ballroom hosted by Alyssa Milano and Joba Chamberlain with a special performance by Wyclef Jean. The event was so popular that even Yankee Derek Jeter joined in the fun.
The next day's line up included a meet and greet at Nation's Bar & Lounge followed by a 25-minute subway ride directly to Yankee Stadium where the All-Star Workout Day and Home Run Derby were just getting started. People without tickets were lined up on all sides of the stadium looking for someone who could grant them access into the historic building that will soon be torn down to make way for the new Yankee ballpark. Once inside, we were witness to the new record set by Josh Hamilton who had a whopping 28 hits in round one. The crowd went nuts each time Hamilton hit one over the fence. In the end though, Minnesota's Justin Morneau wins with a 5-3 victory over Hamilton.
After the Celebrity & Legends tournament, the pre-game party with a Joan Jett performance, and, the always popular FanFest at the Jacob Javits Center, the 2008 All-Star Game was finally upon us. The National League was the reigning nine-year champion going into the 2008 All-Star Game. Guest appearances by Yogi Berra, Willie Mays, and George Steinbrenner were all the rage. The starting line announcement was followed by the national anthem performed by Sheryl Crow. The game was underway after a US Air Force stealth bomber fly-by. Little did any of us know we would be witness to a record-breaking 15 innings and an American League championship in a stadium that will say goodbye forever at the end of the 2008 baseball season.
This was truly a legendary event and Tickets.com staff and guests will remember this trip for a very long time to come.
The next day's line up included a meet and greet at Nation's Bar & Lounge followed by a 25-minute subway ride directly to Yankee Stadium where the All-Star Workout Day and Home Run Derby were just getting started. People without tickets were lined up on all sides of the stadium looking for someone who could grant them access into the historic building that will soon be torn down to make way for the new Yankee ballpark. Once inside, we were witness to the new record set by Josh Hamilton who had a whopping 28 hits in round one. The crowd went nuts each time Hamilton hit one over the fence. In the end though, Minnesota's Justin Morneau wins with a 5-3 victory over Hamilton.
After the Celebrity & Legends tournament, the pre-game party with a Joan Jett performance, and, the always popular FanFest at the Jacob Javits Center, the 2008 All-Star Game was finally upon us. The National League was the reigning nine-year champion going into the 2008 All-Star Game. Guest appearances by Yogi Berra, Willie Mays, and George Steinbrenner were all the rage. The starting line announcement was followed by the national anthem performed by Sheryl Crow. The game was underway after a US Air Force stealth bomber fly-by. Little did any of us know we would be witness to a record-breaking 15 innings and an American League championship in a stadium that will say goodbye forever at the end of the 2008 baseball season.
This was truly a legendary event and Tickets.com staff and guests will remember this trip for a very long time to come.
Power to the People: New Sites Let Fans Set Prices, Level Playing Field?
Tickets.com Chief Commercial Officer, Derek Palmer, was recently interviewed for the "Power to the People" article featured in the July 2008 Venues Today magazine. He commented on the evolution of the ticketing industry:
Derek Palmer, chief commercial officer for Tickets.com, thinks anything that sells more tickets is good for venues, whether it's his company, StubHub or fan-to-fan sites. But he sees a potential downside with some of the new non-integrated sites that are not tied to a ticketing application. "The venue loses out on being able to market and build a relationship with the customer and make sure the ticket is valid," he said. "From a customer service standpoint, it's better to use an integrated product, like ours, for instance."
Long term, Palmer thinks that ticketing companies will figure out how to integrated more dynamic pricing and it will benefit everyone involved. "The artist might get people into their performance that might not pay full price or might pay a bit more without having a premium on the top and the venue will have more people in the house buying concessions," he said. "What Barry (Kahn, CEO of Fanprice, and others) have done a good job of is challenging the primary market to truly be more nimble and right pricing tickets."
Giving as an example Major League Baseball, Palmer said companies like his need to figure out how to make pricing changes in real time. "In baseball, teams go out with season ticket prices and they put $2 extra when the Yankees come to town and they think that's dynamic pricing," he said. "The dynamism is how is your team doing going into a home stand with the Yankees? What's the weather like and there's no ticketing application we have now that can look forward enough to when that ticket is actually sold. We have to provide value to teams in shrinking that gap and making those changes in a near real time environment."
Monday, July 21, 2008
The Blurring Line: State of the Primary & Secondary Markets
Ticket Summit is the leading trade show and conference in the secondary ticket industry. This annual event brings together hundreds of experts and leaders within the ticket community, offering them a chance to establish and foster relationships valuable to their business. This year's Ticket Summit takes place July 23-25 in Las Vegas at The Venetian.
Derek Palmer, Tickets.com Chief Commercial Officer, will be speaking on a panel called "The Blurring Line: State of the Primary & Secondary Markets" on Thursday, July 24. The panel discussion will enable attendees to learn about the different ways the primary and secondary ticket markets are coming together and the potential shifts on the horizon. Hear about the ways the primary market is attempting to extract more revenue from consumers, how the secondary market continues to provide value, ways the two markets are already working together, and how the line between them is expected to blur even more in the coming year.
Ticket Summit features expert panels on various topics pertaining to the secondary ticketing industry. The sessions are designed to provide brokers and other affiliates with the latest innovations and information regarding the ticketing industry.
Learn more about Tickets.com >
Thursday, July 17, 2008
Tickets.com CCO Speaking at NATB Convention
Derek Palmer, Chief Commercial Officer of Tickets.com, will be speaking at the The National Association of Ticket Brokers (NATB) 2008 Trade Show and Convention. Taking place July 17-19 at the Wynn Las Vegas Hotel, the event consists of three days and two nights of informative industry seminars and workshops, as well as networking events.
The NATB is a trade association of professional, full-time ticket resellers. It was formed in 1994 by a group of leading ticket brokers, involved in the sale of sports, concerts and theater admission tickets, for the purpose of establishing an industry-wide standard of conduct and to create ethical rules and procedures to educate the public concerning ticket-brokering services and to serve the primary goal of the NATB, promoting consumer protection. All members of the NATB are dedicated to the principle of assuring the public that dealings with NATB members are conducted with integrity, reliability and convenience.
Learn more >
The NATB is a trade association of professional, full-time ticket resellers. It was formed in 1994 by a group of leading ticket brokers, involved in the sale of sports, concerts and theater admission tickets, for the purpose of establishing an industry-wide standard of conduct and to create ethical rules and procedures to educate the public concerning ticket-brokering services and to serve the primary goal of the NATB, promoting consumer protection. All members of the NATB are dedicated to the principle of assuring the public that dealings with NATB members are conducted with integrity, reliability and convenience.
Learn more >
Washington Nationals Ticket Technology Days a Success
The Washington Nationals, in conjunction with Tickets.com, hosted Ticket Technology Days during the Nationals games on Friday, July 11th at 7:35 p.m. and Saturday, July 12th at 7:10 p.m. The event showcased Added Value tickets, Mobile Phone tickets, and other current ticketing technology available to both season and single ticket holders. When purchasing tickets in select seating areas at Nationals Park, fans will have additional value on their tickets. This added value can be redeemed at any concession or merchandise location inside Nationals Park. The technology is enabled by Tickets.com, a leading provider of ticketing solutions, and is just one of many advanced ticketing technologies in place at Nationals Park.
In addition to a hands-on demonstration of Added Value tickets, the event will also showcase My Nationals Tickets, an online management tool designed for season ticket holders to easily manage and track their use of tickets throughout the season on nationals.com. Tickets@PhoneTM, introduced in 2007 for the Nationals regular season, will also be demonstrated, as well as Tickets@Home®, a feature that allows ticket holders to print their own tickets, and Nationals Ticket Kiosks.
Read more >
Wednesday, July 9, 2008
Tickets.com Technology Days This Weekend at Nationals Park
The 2008 Tickets.com / Washington Nationals Ticket Technology Days are coming up on July 11 and 12 at Nationals Park. Technology Days are designed to help Fans get the most out of their tickets.
Nationals Fans can now use the Internet, mobile phone and automated kiosk technology for faster and more convenient ticket purchasing, ticket delivery and entry into the game. Nationals.com utilizes the newest and most advanced technologies to enhance your baseball experience at home and at the ballpark.
Automated Kiosks
Fans can purchase and pick-up tickets for same day or future games without waiting in box office lines.
Added Value Tickets
When purchasing your ticket in select seating areas, you will have additional value added to your ticket for use inside the ballpark.
My Nationals Tickets
Washington Nationals season ticket holders can enjoy even more exclusive benefits of advanced ticketing technology through Nationals.com. My Nationals Tickets enables season ticket holders to manage their inventory of season tickets online.
Print At Home
Nationals.com offers the convenience of printing authentic tickets from your computer. Print your tickets from your home or office printer at your convenience. You no longer need to wait in line at the box office or will call to get your tickets. A print at home ticket makes for easy, smooth entry at the ballpark. It scans just like a regular paper ticket, so you can go straight to the gate and into your seat.
Mobile Ticket Delivery
A North America Industry First!
Tickets.com is the first North American ticketing company to provide a paperless, bar-coded ticket delivered to your mobile phone. Present your phone at the admission gate where a bar code scanner will validate your ticket directly from your mobile phone display. Your trip to the ballpark is now paperless. Save time… and save the planet.
Come visit us at Nationals Park this weekend to learn more!
Monday, July 7, 2008
Tickets.com Presents at the 2008 Association of Luxury Suite Directors Conference
Several Tickets.com executives participated in panels at the 18th Annual ALSD Conference in Miami last week. Brian Roberts, Tickets.com Vice President of Sales, presented on the Secondary Market. In addition, Tickets.com was invited to participate in the second annual IT Track. Brett Michalak, Chief Technology Officer, spoke on a Customer Relationship Management (CRM) panel.
Topics at this year's conference included the art and science behind creating events that everyone remembers. The ALSD showcased some of the best ideas of the past few years from those who have staged successful events.
Tickets.com participates in many industry events. See where we'll be next.
Topics at this year's conference included the art and science behind creating events that everyone remembers. The ALSD showcased some of the best ideas of the past few years from those who have staged successful events.
Tickets.com participates in many industry events. See where we'll be next.
Wednesday, July 2, 2008
Tickets.com Expands its Arena Client List with the BOK Center in Tulsa
Costa Mesa – July 2, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, has signed an exclusive, multi-year ticketing services agreement with the BOK Center in Tulsa, Oklahoma. The arena, which is owned by the City of Tulsa and managed by SMG, is a newly-constructed, state-of-the-art sports and entertainment venue slated to open in September, 2008.
"The BOK Center is an extraordinary new facility, and it is an honor to play a part in its launch this fall,” said Brian Roberts, vice president of sales, Tickets.com. “It will be exciting to collaborate with the BOK team on delivering optimal ticketing functionality, integrating leading edge technologies into their operations and enhancing the event experience for their patrons.”
The BOK Center is an 18,041 seat venue designed to host major sporting events, concerts, family shows and other world-class entertainment. This facility is part of Vision 2025, a project to grow Tulsa’s economic and community infrastructure. It is also the new home of the Arena Football League 2 Tulsa Talons (the 2007 Arena Cup Champions) and the Central Hockey League Tulsa Oilers. Concerts already scheduled for fall 2008 include Kenny Chesney, Rascal Flatts and Celine Dion. The BOK Center is situated in the city’s downtown hub near the Tulsa Convention Center, which is also a Tickets.com client.
Under the new agreement, the BOK Center will employ an advanced suite of integrated ticketing solutions maximizing transaction speed, efficiency and flexibility. The arena will also utilize leading-edge Tickets.com technologies including Access Control, Tickets@Home® and Tickets@Phone™. These tools will provide fans with convenient online ticket printing, delivery and management, faster gate entry and more. Tickets for BOK Center events will be available through the venue’s web site (www.bokcenter.com) and Tickets.com (www.tickets.com). When the venue opens in the fall, tickets will also be available at on-site automated kiosks.
“As we anticipate the opening of our venue in a few short months, our partnership with Tickets.com, which enhances our ticketing delivery channels, gives us great confidence,” said John Bolton, general manager, BOK Center. “It will help us to provide our customers with an exceptional experience every time, and allow us to innovate and grow with the breakthrough technologies that Tickets.com is dedicated to making available to their clients on an ongoing basis.”
Learn more about Tickets.com >
Tuesday, July 1, 2008
Tickets.com Contributes Items to 2008 IAAM Foundation Silent Auction
Tickets.com is a Gold Donor for the 2008 IAAM Foundation Silent Auction. The auction is now open at www.iaamfoundation.cmarket.com.
Chicago Cubs field tickets, a San Francisco Giants suite, an old-style Ernie Banks jersey, and a suite at the Washington Nationals are among the items contributed.
The online portion of the auction will run through July 18 to support any pre-IAAM conference bidding. All items will then be displayed at the annual IAAM conference from July 26 - 28 in Anaheim. However, you need not be present to win as the online site supports "absentee bids" that will keep bidding for you up to the maximum you specify.
See you at the auction!
Chicago Cubs field tickets, a San Francisco Giants suite, an old-style Ernie Banks jersey, and a suite at the Washington Nationals are among the items contributed.
The online portion of the auction will run through July 18 to support any pre-IAAM conference bidding. All items will then be displayed at the annual IAAM conference from July 26 - 28 in Anaheim. However, you need not be present to win as the online site supports "absentee bids" that will keep bidding for you up to the maximum you specify.
See you at the auction!
Subscribe to:
Posts (Atom)
