That's the Ticket!

Excerpts from an article by Melody Kramer from the June/July 2008 Issue of Facility Manager, ticketing industry publication, featuring Tickets.com ticketing technology

Facilities are discovering that the ticket to a better - and more profitable - attendee experience is right in their customers' hands

The Tickets@Phone technology from Tickets.com allows event attendees to get tickets from their cell phones.

1. Tickets are delivered to a wireless phone via mms or text message.

2. The information received is similar to that of a paper ticket, with the event date, time and seat location.

3. At the event, the mobile ticket is scanned using an access control device.

4. The ticket taker prints out a receipt for proof of entry.

View a demo of mobile ticketing technology >

"Companies are realizing that it's less about the ticket you just sold," says Derek Palmer, COO of Tickets.com. "It's about helping your partners sell the next ticket. Data availability and mobility are critical pieces to managing the relationship with your patrons."

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