We are pleased to share that we are renewing clients in the college space at a brisk pace thanks to new innovations and dedication to long-term client needs.
Artermus Ham Hall at the University of Nevada Las Vegas, Yale University, as well as the Universities of Toledo, Cincinnati, and Northern Colorado are just a few of the numerous clients who signed renewal agreements so far in 2012.
Jesse Bridges from the University of Vermont credits two new developments in particular - online Interactive Seat Maps (ISMs) and Social Media integration - as keys to the decision.
Colleagues at other schools agree.
“Students and their families are highly social and technologically savvy in this day and age,” points out Randy Blackwood, Executive Director of Athletic and Entertainment Facilities, Missouri State University seconding Bridges’ assessment. “Having integration to Facebook and Twitter and better tools to purchase tickets – including the new online seat-maps - are necessities in today’s world, not options. Tickets.com has come through for us in both areas, and we’re excited about our continued relationship.”
Social media integration and online system upgrades also weighed heavily in the renewal decisions for Northwest Florida State College as it did for the University of San Diego.
Patrick Serrano of Dominican University just outside Chicago, IL shares the excitement about the new social aspects of the Tickets.com offering, and thinks the Interactive Seat Maps will allow them to offer a “dramatically better experience” for their customers. His thoughts are echoed by Karen Pealer of Eastern Kentucky University who adds, “People today want self-service, and the online seat selection tool and ability to inform friends through social channels directly from the ticketing website will give people the feeling of control they desire to have a positive experience with us.”
Other schools renewing recently include Minnesota’s Bethel University, the College of Southern Nevada, and Point Park University in Pittsburgh, Pennsylvania.
Showing posts with label interactive seat map. Show all posts
Showing posts with label interactive seat map. Show all posts
Thursday, September 20, 2012
Monday, August 6, 2012
Tickets.com® Renews Hult Center to Long Term Contract
Today we announced a long-term extension with the Hult Center for the Performing Arts. The 5 year deal - with options for an additional 6 years - includes the Center’s move to the industry leading ProVenue® ticketing platform.
“Tickets.com has been a valuable partner in providing technology services to the Hult Center and we are excited to take advantage of their latest innovations with the ProVenue system,” said Marcia James-Gluz, Ticket Services Manager at of the Center. “We look forward to expanding our capabilities and creating the best ticket purchase experience for our patrons with the use of this great tool.”
Like many other Tickets.com venues, the Hult Center is excited about upgrading to the system’s new fully-integrated, best-in-breed Interactive Seat Maps, that allow customers to select seats online from maps dynamically generated from the ticketing system. This is unlike other systems where such maps need to be built and maintained separately and updated manually when event configurations change – which is often.
The Hult Center opened to national acclaim in 1982 and is home to a number of important Resident Companies including the Eugene Ballet, Concert Choir, Opera and Symphony as well as the Oregon Bach Festival and Oregon Festival of American Music. It holds over 400 events a year in its numerous performance and entertainment spaces, including the popular outdoor Cuthbert Amphitheater. The Hult Center for the Performing Arts is owned by the people of Eugene and operated by the City of Eugene's Cultural Services Division.
Access the complete release here.
“Tickets.com has been a valuable partner in providing technology services to the Hult Center and we are excited to take advantage of their latest innovations with the ProVenue system,” said Marcia James-Gluz, Ticket Services Manager at of the Center. “We look forward to expanding our capabilities and creating the best ticket purchase experience for our patrons with the use of this great tool.”
Like many other Tickets.com venues, the Hult Center is excited about upgrading to the system’s new fully-integrated, best-in-breed Interactive Seat Maps, that allow customers to select seats online from maps dynamically generated from the ticketing system. This is unlike other systems where such maps need to be built and maintained separately and updated manually when event configurations change – which is often.
The Hult Center opened to national acclaim in 1982 and is home to a number of important Resident Companies including the Eugene Ballet, Concert Choir, Opera and Symphony as well as the Oregon Bach Festival and Oregon Festival of American Music. It holds over 400 events a year in its numerous performance and entertainment spaces, including the popular outdoor Cuthbert Amphitheater. The Hult Center for the Performing Arts is owned by the people of Eugene and operated by the City of Eugene's Cultural Services Division.
Access the complete release here.
Monday, February 2, 2009
Tickets.com, StubHub and Ballena Technologies score a Triple Play for the San Francisco Giants
COSTA MESA, CA – February 2, 2009 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, StubHub, the world’s largest ticket marketplace and Ballena Technologies, the premier producer of high-resolution 3-D maps of sports and entertainment venues, announce the formation of a strategic partnership to deliver enhanced seat map functionality. For the first time, venues will be able to combine real-time ticket inventory from both the primary and secondary ticket markets into one seat map view. As part of the online ticket purchase, patrons will easily be able to determine if seats are available in their desired section. Additional functionality will allow fans to buy tickets directly from the panoramic Ballena map view.
The San Francisco Giants will be the first to implement Tickets.com’s Ballena-enabled ProVenue ticketing system. “The Giants organization prides itself on being a leader in the adoption of technology to improve the fan experience. The combination of primary and secondary ticket inventory on a Ballena map continues that tradition,” said Russ Stanley, managing vice president of ticket services and client relations for the Giants. “Fans love to see what the view will be from different sections in the ballpark; when they find seats they like, we want them to be able to buy.”
Tickets.com chose to partner with Ballena because of their market-leading position in the sports and entertainment industries. Brett Michalak, chief information officer, Tickets.com, said, “The Ballena integration is another example of our strategy to leverage best-in-class partners to help us release innovative products into the ticketing marketplace.”
For StubHub, this partnership acts as yet another avenue to give fans as many choices as possible. “Giving Giants fans the ability to view both primary and secondary ticket availability from the same map will enhance the fan experience and provide an additional customer acquisition channel for us”, says Jeff Spaulding, director of business development, StubHub. The Ballena integration is one of several collaborative efforts between StubHub and Tickets.com. The two companies have joined forces through the MLB secondary ticketing platform integration and, in September, extended the integration to the HSBC Arena in Buffalo and the Buffalo Sabres NHL franchise.
Richard Sherratt, Ballena’s chief executive officer, added, “We are excited to be part of such a major announcement in the ticketing industry and to showcase our integration with Tickets.com and StubHub.”
Tickets.com, StubHub and Ballena Technologies will demonstrate a proof of concept of their seat map functionality at INTIX’s upcoming 30th Annual Conference and Exhibition in Salt Lake City, Utah, February 3-6, 2009.
Learn more about Tickets.com's innovative ticketing technologies >
The San Francisco Giants will be the first to implement Tickets.com’s Ballena-enabled ProVenue ticketing system. “The Giants organization prides itself on being a leader in the adoption of technology to improve the fan experience. The combination of primary and secondary ticket inventory on a Ballena map continues that tradition,” said Russ Stanley, managing vice president of ticket services and client relations for the Giants. “Fans love to see what the view will be from different sections in the ballpark; when they find seats they like, we want them to be able to buy.”
Tickets.com chose to partner with Ballena because of their market-leading position in the sports and entertainment industries. Brett Michalak, chief information officer, Tickets.com, said, “The Ballena integration is another example of our strategy to leverage best-in-class partners to help us release innovative products into the ticketing marketplace.”
For StubHub, this partnership acts as yet another avenue to give fans as many choices as possible. “Giving Giants fans the ability to view both primary and secondary ticket availability from the same map will enhance the fan experience and provide an additional customer acquisition channel for us”, says Jeff Spaulding, director of business development, StubHub. The Ballena integration is one of several collaborative efforts between StubHub and Tickets.com. The two companies have joined forces through the MLB secondary ticketing platform integration and, in September, extended the integration to the HSBC Arena in Buffalo and the Buffalo Sabres NHL franchise.
Richard Sherratt, Ballena’s chief executive officer, added, “We are excited to be part of such a major announcement in the ticketing industry and to showcase our integration with Tickets.com and StubHub.”
Tickets.com, StubHub and Ballena Technologies will demonstrate a proof of concept of their seat map functionality at INTIX’s upcoming 30th Annual Conference and Exhibition in Salt Lake City, Utah, February 3-6, 2009.
Learn more about Tickets.com's innovative ticketing technologies >
Tuesday, April 22, 2008
Tickets.com and Cynergy Team to Incorporate RIA Technology in Ticketing Solution
Costa Mesa, CA - April 22, 2008 - Tickets.com, the leading provider of integrated ticketing solutions, and Cynergy Systems, Inc., the global leader in Rich Internet Application (RIA) design and development, have announced today the result of their collaboration and ongoing partnership to advance the ticketing experience by using the latest RIA technologies.
The joint effort has produced a sophisticated, interactive seat map RIA interface, a key feature of ProVenue®, the new full-service, enterprise ticketing software platform developed by Tickets.com launched in January 2008. As a result, Tickets.com has enhanced the ticketing process through greatly simplified transactions and better seat inventory management – all in a user-friendly, visually appealing environment.
Learn more
The joint effort has produced a sophisticated, interactive seat map RIA interface, a key feature of ProVenue®, the new full-service, enterprise ticketing software platform developed by Tickets.com launched in January 2008. As a result, Tickets.com has enhanced the ticketing process through greatly simplified transactions and better seat inventory management – all in a user-friendly, visually appealing environment.
Learn more
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