We are pleased to share that we are renewing clients in the college space at a brisk pace thanks to new innovations and dedication to long-term client needs.
Artermus Ham Hall at the University of Nevada Las Vegas, Yale University, as well as the Universities of Toledo, Cincinnati, and Northern Colorado are just a few of the numerous clients who signed renewal agreements so far in 2012.
Jesse Bridges from the University of Vermont credits two new developments in particular - online Interactive Seat Maps (ISMs) and Social Media integration - as keys to the decision.
Colleagues at other schools agree.
“Students and their families are highly social and technologically savvy in this day and age,” points out Randy Blackwood, Executive Director of Athletic and Entertainment Facilities, Missouri State University seconding Bridges’ assessment. “Having integration to Facebook and Twitter and better tools to purchase tickets – including the new online seat-maps - are necessities in today’s world, not options. Tickets.com has come through for us in both areas, and we’re excited about our continued relationship.”
Social media integration and online system upgrades also weighed heavily in the renewal decisions for Northwest Florida State College as it did for the University of San Diego.
Patrick Serrano of Dominican University just outside Chicago, IL shares the excitement about the new social aspects of the Tickets.com offering, and thinks the Interactive Seat Maps will allow them to offer a “dramatically better experience” for their customers. His thoughts are echoed by Karen Pealer of Eastern Kentucky University who adds, “People today want self-service, and the online seat selection tool and ability to inform friends through social channels directly from the ticketing website will give people the feeling of control they desire to have a positive experience with us.”
Other schools renewing recently include Minnesota’s Bethel University, the College of Southern Nevada, and Point Park University in Pittsburgh, Pennsylvania.
Thursday, September 20, 2012
Monday, August 6, 2012
Tickets.com® Renews Hult Center to Long Term Contract
Today we announced a long-term extension with the Hult Center for the Performing Arts. The 5 year deal - with options for an additional 6 years - includes the Center’s move to the industry leading ProVenue® ticketing platform.
“Tickets.com has been a valuable partner in providing technology services to the Hult Center and we are excited to take advantage of their latest innovations with the ProVenue system,” said Marcia James-Gluz, Ticket Services Manager at of the Center. “We look forward to expanding our capabilities and creating the best ticket purchase experience for our patrons with the use of this great tool.”
Like many other Tickets.com venues, the Hult Center is excited about upgrading to the system’s new fully-integrated, best-in-breed Interactive Seat Maps, that allow customers to select seats online from maps dynamically generated from the ticketing system. This is unlike other systems where such maps need to be built and maintained separately and updated manually when event configurations change – which is often.
The Hult Center opened to national acclaim in 1982 and is home to a number of important Resident Companies including the Eugene Ballet, Concert Choir, Opera and Symphony as well as the Oregon Bach Festival and Oregon Festival of American Music. It holds over 400 events a year in its numerous performance and entertainment spaces, including the popular outdoor Cuthbert Amphitheater. The Hult Center for the Performing Arts is owned by the people of Eugene and operated by the City of Eugene's Cultural Services Division.
Access the complete release here.
“Tickets.com has been a valuable partner in providing technology services to the Hult Center and we are excited to take advantage of their latest innovations with the ProVenue system,” said Marcia James-Gluz, Ticket Services Manager at of the Center. “We look forward to expanding our capabilities and creating the best ticket purchase experience for our patrons with the use of this great tool.”
Like many other Tickets.com venues, the Hult Center is excited about upgrading to the system’s new fully-integrated, best-in-breed Interactive Seat Maps, that allow customers to select seats online from maps dynamically generated from the ticketing system. This is unlike other systems where such maps need to be built and maintained separately and updated manually when event configurations change – which is often.
The Hult Center opened to national acclaim in 1982 and is home to a number of important Resident Companies including the Eugene Ballet, Concert Choir, Opera and Symphony as well as the Oregon Bach Festival and Oregon Festival of American Music. It holds over 400 events a year in its numerous performance and entertainment spaces, including the popular outdoor Cuthbert Amphitheater. The Hult Center for the Performing Arts is owned by the people of Eugene and operated by the City of Eugene's Cultural Services Division.
Access the complete release here.
Monday, July 30, 2012
Tickets.com® Partners with Mad Mobile
Tickets.com® Partners with Mad Mobile to Power ProVenueMobile™ for MLB Clients
New mobilized web site solution improves experience and future potential
Today we announced our partnership with Mad Mobile to deploy an updated mobile-optimized sales tool for all of Tickets.com MLB Clubs.
Tickets.com has been an early leader in mobile ticketing and the first vendor to offer end-to-end search, purchase and ticket delivery all from the mobile device. Tickets.com continues to stay on the leading edge of innovation and partnering with Mad Mobile provides some immediate gains:
John Rizzi, SVP of Client Services for Tickets.com, points out, “Ticketing transactional sites are surprisingly complex, and given the need to tailor the experience for our clients, having a partner who does not assume a ‘one size fits all’ attitude is key to success. Mad Mobile gives us that flexibility and positions us for further innovation going forward.”
Access the complete release here.
New mobilized web site solution improves experience and future potential
Today we announced our partnership with Mad Mobile to deploy an updated mobile-optimized sales tool for all of Tickets.com MLB Clubs.
Tickets.com has been an early leader in mobile ticketing and the first vendor to offer end-to-end search, purchase and ticket delivery all from the mobile device. Tickets.com continues to stay on the leading edge of innovation and partnering with Mad Mobile provides some immediate gains:
- Superior UI - Professional design without templates and a mobile UI framework that delivers a quick, app-like interaction with the consumer, creating a more pleasant search and transaction experience.
- Powerful Platform - Quickly mobilizes website content and functions with minimal impact to IT resources.
- Innovation – Mad Mobile brings a culture of innovation based on a solid understanding of emerging technologies and standards.
John Rizzi, SVP of Client Services for Tickets.com, points out, “Ticketing transactional sites are surprisingly complex, and given the need to tailor the experience for our clients, having a partner who does not assume a ‘one size fits all’ attitude is key to success. Mad Mobile gives us that flexibility and positions us for further innovation going forward.”
Access the complete release here.
Friday, July 20, 2012
Tickets.com® Welcomes Jennifer Zick!
Tickets.com is excited to announce the appointment of Jennifer Zick as Vice President of Business Development. Jennifer’s first official function will be to join members of the Tickets.com team at the International Association of Venue Managers (IAVM) conference in Ft. Lauderdale, FL, July 21-24, 2012.
Zick spent the past 5 years with New Era Tickets helping to launch a digital marketing platform, and was responsible for securing high-profile clients in auto racing, the NBA, NHL, NFL and MLS.
“We’re thrilled to have Jen join us as we are radically changing the ticketing experience for venues, teams and fans with ProVenue,” states John Walker, President and CEO of Tickets.com. “Jen brings not only a wealth of industry knowledge and strategic relationships, but a solid grasp of technology and digital marketing that we can immediately put to work with our clients to help them reach more fans and sell more tickets."
Access the complete release here.
Zick spent the past 5 years with New Era Tickets helping to launch a digital marketing platform, and was responsible for securing high-profile clients in auto racing, the NBA, NHL, NFL and MLS.
“We’re thrilled to have Jen join us as we are radically changing the ticketing experience for venues, teams and fans with ProVenue,” states John Walker, President and CEO of Tickets.com. “Jen brings not only a wealth of industry knowledge and strategic relationships, but a solid grasp of technology and digital marketing that we can immediately put to work with our clients to help them reach more fans and sell more tickets."
Access the complete release here.
Wednesday, July 18, 2012
University at Buffalo Center for the Arts to Use ProVenue®
Western New York becoming a stronghold for the state-of-the-art platform
Tickets.com and the University at Buffalo Center for the Arts announced a new partnership agreement centralized on ProVenue.
“The Center for the Arts remains committed to keeping ticket prices affordable in Western New York, and the fight against rising ticketing service charges is central to that mission,” states Joel Thompson, Director of Ticket Operations for the Center. “This new partnership with Tickets.com allows us to move forward with no fee increases in the foreseeable future, allowing our patrons the best opportunity to see the great entertainment they’ve come to expect from our stages at reasonable prices.”
Tickets.com has served the collegiate and arts markets for many years, however the newer, industry-leading ProVenue platform has been primarily operating in regional ticketing as well as the sports (major and minor league) markets until now. This win celebrates the first foray for the platform in the University Arts segment. It is also one of many conversions to ProVenue in the upstate New York region in recent years, giving Tickets.com a strong presence in the area.
Access the complete release here.
Tickets.com and the University at Buffalo Center for the Arts announced a new partnership agreement centralized on ProVenue.
“The Center for the Arts remains committed to keeping ticket prices affordable in Western New York, and the fight against rising ticketing service charges is central to that mission,” states Joel Thompson, Director of Ticket Operations for the Center. “This new partnership with Tickets.com allows us to move forward with no fee increases in the foreseeable future, allowing our patrons the best opportunity to see the great entertainment they’ve come to expect from our stages at reasonable prices.”
Tickets.com has served the collegiate and arts markets for many years, however the newer, industry-leading ProVenue platform has been primarily operating in regional ticketing as well as the sports (major and minor league) markets until now. This win celebrates the first foray for the platform in the University Arts segment. It is also one of many conversions to ProVenue in the upstate New York region in recent years, giving Tickets.com a strong presence in the area.
Access the complete release here.
Thursday, July 12, 2012
Tickets.com® Proud Sponsor of the 2012 SEAT Conference
Exclusive Technology Summit to be held in Boston August 5-8
Tickets.com is partnering with the Sports and Entertainment Alliance in Technology (SEAT) at their 2012 conference at Boston’s historic Liberty Hotel in August.
The SEAT conference is in its 6th year of bringing together the very top leaders in Information Technology in the Sports and Entertainment field and provides education and the exchange of ideas to further the effective development and use of technology in venues across the country and around the world.
“Tickets.com has a long history of innovation with leading-edge ticketing technologies, particularly with the launch of their state-of-the-art ProVenue® platform, and has been a source of hope and excitement to technology leaders in our industry” said Christine Stoffel, Founder of SEAT. “They have been extremely helpful and supportive in the formation and growth of SEAT over the last several years, and we’re excited that they continue to be key participants in our conference.”
Tickets.com recently began publishing APIs for their Oracle and Java based ProVenue ticketing application, beginning the next generation of ticketing – integrating directly with other applications for real-time data and transaction sharing. One example using this approach, will allow tickets to be purchased directly from a team or venue’s website without the usual re-direct to a different set of web transaction pages.
“We have consulted extensively with technology leaders in the sports and entertainment space during our development of ProVenue, many of whom are now key participants and members of SEAT. It is a natural fit for us to embrace and support this organization of our colleagues to help foster communication and the evolution of ideas in this community” explained John Walker, President & CEO, Tickets.com.
The 2012 SEAT conference will feature speakers from illustrious organizations such as: TD Garden/Boston Bruins, FELD Entertainment, International Speedway Corporation (ISC), the NFL and Ohio State University. Doug Lyons, Vice President of Marketing and Communications for Tickets.com, will be participating on a panel entitled “Driving Revenue through Ticketing Technologies”.
For more information on attending the 2012 SEAT conference-event, visit www.seatconsortium.com. Follow SEAT on Twitter: @seatconference; LinkedIn: search for SEAT Sports Group and FaceBook: facebook.com/SEATconsortium.
Tickets.com is partnering with the Sports and Entertainment Alliance in Technology (SEAT) at their 2012 conference at Boston’s historic Liberty Hotel in August.
The SEAT conference is in its 6th year of bringing together the very top leaders in Information Technology in the Sports and Entertainment field and provides education and the exchange of ideas to further the effective development and use of technology in venues across the country and around the world.
“Tickets.com has a long history of innovation with leading-edge ticketing technologies, particularly with the launch of their state-of-the-art ProVenue® platform, and has been a source of hope and excitement to technology leaders in our industry” said Christine Stoffel, Founder of SEAT. “They have been extremely helpful and supportive in the formation and growth of SEAT over the last several years, and we’re excited that they continue to be key participants in our conference.”
Tickets.com recently began publishing APIs for their Oracle and Java based ProVenue ticketing application, beginning the next generation of ticketing – integrating directly with other applications for real-time data and transaction sharing. One example using this approach, will allow tickets to be purchased directly from a team or venue’s website without the usual re-direct to a different set of web transaction pages.
“We have consulted extensively with technology leaders in the sports and entertainment space during our development of ProVenue, many of whom are now key participants and members of SEAT. It is a natural fit for us to embrace and support this organization of our colleagues to help foster communication and the evolution of ideas in this community” explained John Walker, President & CEO, Tickets.com.
The 2012 SEAT conference will feature speakers from illustrious organizations such as: TD Garden/Boston Bruins, FELD Entertainment, International Speedway Corporation (ISC), the NFL and Ohio State University. Doug Lyons, Vice President of Marketing and Communications for Tickets.com, will be participating on a panel entitled “Driving Revenue through Ticketing Technologies”.
For more information on attending the 2012 SEAT conference-event, visit www.seatconsortium.com. Follow SEAT on Twitter: @seatconference; LinkedIn: search for SEAT Sports Group and FaceBook: facebook.com/SEATconsortium.
Thursday, June 28, 2012
TICKETS.COM® 2013 PROVENUE® EXCHANGE DATES AND LOCATION ANNOUNCED
The 2013 ProVenue Exchange conference will be held in San Diego’s Gaslamp District at the iconic Hard Rock Hotel, April 29-May 2, 2013.
Based on attendee feedback, the new conference dates were moved later into the year to avoid conflicting with other events and to stay clear of key dates such as Major League Baseball’s opening day. The change in location also represents a shift in the company’s attitude and emerging image.
“We’ve had a recent reawakening of what this conference should be about. We are in the Entertainment industry – we should act like it!” states Doug Lyons, Vice President of Marketing and Communications. “Our conferences in the past, while highly rated by our clients, were lacking excitement and a sense of the tremendous fun and joy our industry represents. It’s time to embrace this and play as hard as we work!”
The content of the conference is also going through a radical overhaul. What is returning after many years absence is a strong focus on User Training that will help all Tickets.com clients gain valuable practical skills. It’s also geared to be far more interactive, a shift away from the “talking heads” that seem to dominate ticketing conferences in recent years.
A campaign is already under way for Tickets.com clients, ticketing professionals, industry insiders and service providers to “save the date”, and a highly tactical plan is under way to have a steady release of information over the next 10 months to build excitement and drive record attendance.
“As a company, we continually strive to be better. Just Better – that’s our philosophy” continued Lyons. “This conference will go even further. It will ROCK!”
Based on attendee feedback, the new conference dates were moved later into the year to avoid conflicting with other events and to stay clear of key dates such as Major League Baseball’s opening day. The change in location also represents a shift in the company’s attitude and emerging image.
“We’ve had a recent reawakening of what this conference should be about. We are in the Entertainment industry – we should act like it!” states Doug Lyons, Vice President of Marketing and Communications. “Our conferences in the past, while highly rated by our clients, were lacking excitement and a sense of the tremendous fun and joy our industry represents. It’s time to embrace this and play as hard as we work!”
The content of the conference is also going through a radical overhaul. What is returning after many years absence is a strong focus on User Training that will help all Tickets.com clients gain valuable practical skills. It’s also geared to be far more interactive, a shift away from the “talking heads” that seem to dominate ticketing conferences in recent years.
A campaign is already under way for Tickets.com clients, ticketing professionals, industry insiders and service providers to “save the date”, and a highly tactical plan is under way to have a steady release of information over the next 10 months to build excitement and drive record attendance.
“As a company, we continually strive to be better. Just Better – that’s our philosophy” continued Lyons. “This conference will go even further. It will ROCK!”
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