Donate to the Red Cross & Support their relief efforts in Japan

Our hearts go out to those affected by the earthquake and tsunami. If you'd like to help, donate to the Red Cross. You can donate $10 by texting to Red Cross and entering 90999.

General Manager Has A Close Shave

David Borg, the Asia Pacific General Manager at Tickets.com will be participating in the World’s Greatest Shave to raise money for the Leukaemia Foundation. Since 1998, World’s Greatest Shave has raised in excess of $106 million and the event is the Foundations biggest source of income.

Every hour, someone in Australia is diagnosed with leukaemia, lymphoma or myeloma. Every two hours, someone dies from one of these blood cancers. The money raised is used by the Leukaemia Foundation to fund services to support patients and families living with leukaemias, lymphomas, myeloma and related blood disorders. All services are free! Fundraising efforts also fund blood cancer research to find better treatments and cures.

David is aiming to raise $5,000 so if you can help, please use the link above to make a donation directly to the cause. You can also follow him on Facebook at ProVenue APAC to see updates and to view pictures of David after the shave.

David’s Great Shave will occur on the 30th March.

A Bit of Good News .....

We couldn’t help but share the great news and positive feedback from our friends at the Oakland Athletics regarding the integration of dynamic pricing with the ProVenue ticketing platform.

"Can't stress enough how seamless and easy the process was on ProVenue.... Great work, the ProVenue product integration with outside vendors is a huge selling point."

- Josh Ziegenbusch, Director of Ticket Operations, Oakland A's

Tickets.com - Job Openings

Tickets.com is now hiring for the following positions:

Client Services Representative (St. Louis Cardinals) – St. Louis, MO
Telecom Engineer – Costa Mesa, CA
Sr. Security Engineer – Costa Mesa, CA
Test Automation Lead Engineer – Costa Mesa, CA
Desktop Administrator – Costa Mesa, CA
Software Engineer – Costa Mesa, CA

Please visit www.provenue.com for a more detailed description.

Tickets.com integrates social media into ProVenueOnline®

We’re excited to announce this new capability, making ticket sales more viral via social media.

When a consumer purchases a ticket online through our system, they can share their attendance with their social network via Tickets.com’s system.  What better time to offer people the option to share their excitement about the tickets they acquired than when they’ve just completed their purchase?  Tickets.com is placing the familiar Facebook and Twitter options on the ticket purchase confirmation page.  People can then modify the text they share or use what’s provided.  

Sample screens are shown below.

A link to the venue’s events page is provided with the share feature so other friends/followers can purchase tickets.

Seattle Theatre Group is the first venue to use this new social media integration.

Congratulations 2011 Box Office Stars: Sharon Dunaway and Bernie Berry

Congratulations to Sharon Dunaway and Bernie Berry for Winning the 2011 Venues Today ‘Box Office Stars” Award.

Each year Venues Today honors the people who make our industry move forward. This year, Tickets.com would like to congratulate two of our clients; Sharon Dunaway, BOK Center, Tulsa OK and Bernie Berry, Wolf Trap Foundation for the Performing Arts, Vienna, VA. Each day these super stars make it happen and today we celebrate you! Congratulations on well deserved recognition!

Boston Red Sox Go Live With ProVenue®

Tickets.com recently converted the Boston Red Sox to ProVenue, the industry’s most technologically advanced ticketing platform. The Red Sox upgraded to ProVenue for state-of-the-art features including the system’s ability to facilitate high-volume transactions with optimal speed and efficiency, and the technology platform’s flexible open architecture, allowing for additional applications, data management programs, and features from Tickets.com and other third parties—including a best-in-class virtual waiting room—to be easily integrated at any time.

“We are extremely pleased with the performance of ProVenue, and have great confidence that the system will meet all our consumer facing ticketing needs, as well as support our organization internally,” says Ron Bumgarner, Senior Vice President, Ticketing, the Boston Red Sox. “We have already received positive feedback from fans on the new and improved virtual waiting room, and are tremendously excited about our partnership with the Tickets.com team, and their outstanding attention to detail.”

A member of Major League Baseball’s American League Eastern Division, the Boston Red Sox went live with ProVenue on December 11th for the first public on-sale date for tickets for the upcoming 2011 season.

In the first hour of the onsale, ProVenue facilitated 32-percent more ticket transactions than during the time period last year. The day’s robust business was executed without incident.

An unprecedented number of fans passed through ProVenue’s “First In, First Out” (FIFO) virtual waiting room, the best in the industry. Customers are automatically filed in a queue in the order in which they entered, and have the extra advantage of being advised as to expected wait time. In addition to this equitable and orderly process, the virtual waiting room also allows ticket buyers to check inventory for alternate game dates while in queue.

“We couldn’t be more satisfied that the Boston Red Sox organization’s out-of-the-gate-experience with ProVenue was so successful for them,” says John Walker, President and CEO, Tickets.com. “It is a pleasure to be this outstanding club’s technology partner as we continue to expand the functionality and features of ProVenue in service of our clients.”

Select 2011 home games are still available for purchase in April, May, and September while supplies last by phone at (877) RED-SOX9 or online at www.redsox.com. The remainder of the 2011 regular season tickets for Red Sox home games will go on sale on a date to be announced after the first of the year.