By John Walker, President & CEO, Tickets.com
Recently I read where the 2011 Red Sox set a club record by reaching the “3 million tickets sold” mark earlier in a season (August 5th) than ever before in the franchise’s history. And in 2010, the Twins set a franchise record for attendance in their new ballpark. What’s the connection? Winning, of course. But not lost on me is that both teams were in their inaugural seasons of using ProVenue. That says an awful lot about the folks working in the sales and ticket offices for these Clubs – being able to manage unprecedented demand on a new system. It also says a lot about ProVenue and Tickets.com. We’re enjoying the push to these limits.
Showing posts with label red sox tickets. Show all posts
Showing posts with label red sox tickets. Show all posts
Wednesday, August 3, 2011
Monday, December 20, 2010
Boston Red Sox Go Live With ProVenue®
Tickets.com recently converted the Boston Red Sox to ProVenue, the industry’s most technologically advanced ticketing platform. The Red Sox upgraded to ProVenue for state-of-the-art features including the system’s ability to facilitate high-volume transactions with optimal speed and efficiency, and the technology platform’s flexible open architecture, allowing for additional applications, data management programs, and features from Tickets.com and other third parties—including a best-in-class virtual waiting room—to be easily integrated at any time.
“We are extremely pleased with the performance of ProVenue, and have great confidence that the system will meet all our consumer facing ticketing needs, as well as support our organization internally,” says Ron Bumgarner, Senior Vice President, Ticketing, the Boston Red Sox. “We have already received positive feedback from fans on the new and improved virtual waiting room, and are tremendously excited about our partnership with the Tickets.com team, and their outstanding attention to detail.”
A member of Major League Baseball’s American League Eastern Division, the Boston Red Sox went live with ProVenue on December 11th for the first public on-sale date for tickets for the upcoming 2011 season.
In the first hour of the onsale, ProVenue facilitated 32-percent more ticket transactions than during the time period last year. The day’s robust business was executed without incident.
An unprecedented number of fans passed through ProVenue’s “First In, First Out” (FIFO) virtual waiting room, the best in the industry. Customers are automatically filed in a queue in the order in which they entered, and have the extra advantage of being advised as to expected wait time. In addition to this equitable and orderly process, the virtual waiting room also allows ticket buyers to check inventory for alternate game dates while in queue.
“We couldn’t be more satisfied that the Boston Red Sox organization’s out-of-the-gate-experience with ProVenue was so successful for them,” says John Walker, President and CEO, Tickets.com. “It is a pleasure to be this outstanding club’s technology partner as we continue to expand the functionality and features of ProVenue in service of our clients.”
Select 2011 home games are still available for purchase in April, May, and September while supplies last by phone at (877) RED-SOX9 or online at www.redsox.com. The remainder of the 2011 regular season tickets for Red Sox home games will go on sale on a date to be announced after the first of the year.
“We are extremely pleased with the performance of ProVenue, and have great confidence that the system will meet all our consumer facing ticketing needs, as well as support our organization internally,” says Ron Bumgarner, Senior Vice President, Ticketing, the Boston Red Sox. “We have already received positive feedback from fans on the new and improved virtual waiting room, and are tremendously excited about our partnership with the Tickets.com team, and their outstanding attention to detail.”
A member of Major League Baseball’s American League Eastern Division, the Boston Red Sox went live with ProVenue on December 11th for the first public on-sale date for tickets for the upcoming 2011 season.
In the first hour of the onsale, ProVenue facilitated 32-percent more ticket transactions than during the time period last year. The day’s robust business was executed without incident.
An unprecedented number of fans passed through ProVenue’s “First In, First Out” (FIFO) virtual waiting room, the best in the industry. Customers are automatically filed in a queue in the order in which they entered, and have the extra advantage of being advised as to expected wait time. In addition to this equitable and orderly process, the virtual waiting room also allows ticket buyers to check inventory for alternate game dates while in queue.
“We couldn’t be more satisfied that the Boston Red Sox organization’s out-of-the-gate-experience with ProVenue was so successful for them,” says John Walker, President and CEO, Tickets.com. “It is a pleasure to be this outstanding club’s technology partner as we continue to expand the functionality and features of ProVenue in service of our clients.”
Select 2011 home games are still available for purchase in April, May, and September while supplies last by phone at (877) RED-SOX9 or online at www.redsox.com. The remainder of the 2011 regular season tickets for Red Sox home games will go on sale on a date to be announced after the first of the year.
Friday, July 2, 2010
Fenway Park to host soccer game July 21
Boston Globe Soccer Blog – Corner Kicks – Boston.com
The Boston Red Sox have announced that Fenway Park will host an exhibition soccer game between Celtic FC of the Scottish Premier League and Sporting Clube de Portugal, commonly called “Sporting,” on July 21.
The Fenway Football Challenge will be the 19th soccer game at Fenway, but the first since 1968. It will be broadcast live on NESN, with kickoff at 8 p.m.
Tickets ($20-$120) will go on sale at noon on June 22 at tickets.com.
Wednesday, April 29, 2009
The Boston Red Sox Sign a Multi-Year Contract Extension with Tickets.com
Agreement to include ProVenueMobile™ ticketing and Primary Ticket Auctions
Costa Mesa, CA— APRIL 29, 2009: Tickets.com, a leading global provider of integrated ticketing solutions, announced that it has signed a multi-year contract extension with Major League Baseball’s Boston Red Sox. With the regular season underway, the seven-time World Series Champions head into 2009 with enhanced ticketing functionality for their fans and their organization. The renewal encompasses Tickets.com products including ProVenueMobile™, Tickets@Phone®, Primary Ticket Auctions, and Automated Kiosks.
"We’re proud of our company’s long association with the Red Sox,” said Larry Witherspoon, chief executive officer, Tickets.com. "I’m pleased that we have the opportunity to serve the club with website mobilization and other upgrades this year. Our goal is to help the franchise score wins in brand differentiation, fanbase expansion, and customer service so that they can concentrate all their efforts on playing a successful season.”
The Red Sox will go live with ProVenueMobile this season, making them the third MLB franchise on the Tickets.com client roster to implement the product after the Oakland A’s and Milwaukee Brewers. ProVenueMobile enables full-circle, branded ticket transactions to be made 24/7 from any mobile phone model directly through the client’s mobilized website. To further maximize the potential of ProVenueMobile, the Boston Red Sox will simultaneously adopt the proprietary Tickets@Phone technology from Tickets.com into its suite of ticketing solutions. Tickets@Phone functionality allows customers to digitally receive unique bar-coded tickets on their mobile phone for a 100% mobile, secure, paperless—and green—ticket buying experience.
Other consumer friendly additions to the Boston Red Sox ticketing service agreement include enhanced functionality through Tickets.com technology via Automated Kiosks and Primary Ticket Auctions for select games. Both features increase the avenues through which patrons can acquire tickets. Automated Kiosks provide a convenient, easy way to get tickets without waiting in long box office lines; Auctions can serve as a fair means to acquire premium seats to key sold-out games. Other MLB teams employing Primary Auctions include the A’s, the Cubs, the Giants and the Tigers.
“Extending our relationship with Tickets.com gives me total confidence that we will be providing state-of-the-art functionality for our fans,” said Mike Dee, chief operating officer, Boston Red Sox. “With technology like ProVenueMobile, game attendees will have more options and ease of use than ever before.”
Costa Mesa, CA— APRIL 29, 2009: Tickets.com, a leading global provider of integrated ticketing solutions, announced that it has signed a multi-year contract extension with Major League Baseball’s Boston Red Sox. With the regular season underway, the seven-time World Series Champions head into 2009 with enhanced ticketing functionality for their fans and their organization. The renewal encompasses Tickets.com products including ProVenueMobile™, Tickets@Phone®, Primary Ticket Auctions, and Automated Kiosks.
"We’re proud of our company’s long association with the Red Sox,” said Larry Witherspoon, chief executive officer, Tickets.com. "I’m pleased that we have the opportunity to serve the club with website mobilization and other upgrades this year. Our goal is to help the franchise score wins in brand differentiation, fanbase expansion, and customer service so that they can concentrate all their efforts on playing a successful season.”
The Red Sox will go live with ProVenueMobile this season, making them the third MLB franchise on the Tickets.com client roster to implement the product after the Oakland A’s and Milwaukee Brewers. ProVenueMobile enables full-circle, branded ticket transactions to be made 24/7 from any mobile phone model directly through the client’s mobilized website. To further maximize the potential of ProVenueMobile, the Boston Red Sox will simultaneously adopt the proprietary Tickets@Phone technology from Tickets.com into its suite of ticketing solutions. Tickets@Phone functionality allows customers to digitally receive unique bar-coded tickets on their mobile phone for a 100% mobile, secure, paperless—and green—ticket buying experience.
Other consumer friendly additions to the Boston Red Sox ticketing service agreement include enhanced functionality through Tickets.com technology via Automated Kiosks and Primary Ticket Auctions for select games. Both features increase the avenues through which patrons can acquire tickets. Automated Kiosks provide a convenient, easy way to get tickets without waiting in long box office lines; Auctions can serve as a fair means to acquire premium seats to key sold-out games. Other MLB teams employing Primary Auctions include the A’s, the Cubs, the Giants and the Tigers.
“Extending our relationship with Tickets.com gives me total confidence that we will be providing state-of-the-art functionality for our fans,” said Mike Dee, chief operating officer, Boston Red Sox. “With technology like ProVenueMobile, game attendees will have more options and ease of use than ever before.”
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