Tickets.com's Client, K-Rock Centre, Named 2012 Venue of the Year

For the third time in the last four years the K-Rock Centre has again been voted Venue of the Year under 8,000 seats at the 2012 Canadian Music and Broadcast Industry Awards.

"It's a true accomplishment for everyone involved with the facility, and it recognizes what we in Kingston already knew, that the K-Rock Centre is the premiere venue of its size in the country," said SMG Canada's General Manager, Ken Noakes.

"Awards like this can never be realized without the endless hard work of our staff, as well as support from all of our partners throughout the city, and the Eastern Ontario region. Winning this award for a third time shows that the K-Rock Centre has made a name for itself in the music industry, and is a facility which is top of mind for industry professionals."

SMG Vice President Harry Cann added, "We are thrilled to receive this industry recognition for the third time in four years. This is a true team effort in Kingston. While our local staff and national support team have worked hard to achieve this success, these awards are a testament to the City's foresight and delivery of an outstanding facility along with tremendous support from the business community and local citizens. The K-Rock Centre has certainly established itself as centerpiece asset for the City and the region."

Tickets.com sends a BIG CONGRATULATIONS to Ken Noakes and the entire K-Rock Centre team!

INTRUST Bank Arena and Mercer University Both Convert to ProVenue®

INTRUST Bank Arena, an SMG managed facility, and all other regional Select-A-Seat venues have recently converted to the ProVenue Platform. INTRUST Bank Arena is one of the Midwest's premier arenas with a 15,000-seat capacity and host to several of the industry's top sporting events and live entertainment shows.

Select-A-Seat also provides ticketing services for several Wichita area clients; including the Wingnuts, Orpheum Theatre and the Grand Opera. The move enables the organization to recruit additional venues that would also benefit from a shared system (single database) to promote and increase ticket sales.

Mercer Ticket Sales (MTS), a regional ticketing distribution company based in Macon, Georgia, also joined the ranks of Tickets.com clients operating on ProVenue. The decision to move from the ProVenueMax system and invest in the ProVenue platform, along with Access Control for the Macon Grand Opera House, allows them to extend their regional ticketing service more readily in Central Georgia and beyond.

Residents of the Opera House, The Macon Symphony, will join MTS for their 2011-2012 season as well as Mercer University Athletics, which plans to add NCAA Division 1 Football in the coming seasons to complement its strong Division 1 Basketball program.

Tickets.com Client Spotlight: BOK Center

SMG Takes Tulsa’s BOK Center To $1.1 Million Profit For Year One

IAAM Newsletter

Since the opening of Tulsa’s BOK Center, a SMG–managed facility, it has crushed all expectations for its inaugural fiscal year, generating $2.8 million in sales tax revenue and posting a $1.1 million venue profit.

With the fiscal year spanning from July 1, 2008, until June 30, 2009, original estimates had the arena generating $1.6 million in sales tax revenue, but it reached $2,825,424. The budget was based on achieving a $285,543 profit, while the arena made $1,097,965.

“The numbers show it's been a spectacular year for us,” BOK Center/SMG General Manager John Bolton said. “Tulsans have responded in an amazing way. It speaks a lot to the caliber of the building, the quality and variety of events we've had, our SMG staff, and the ticket-buying public, who have kept coming.”

During its first fiscal year, the BOK Center hosted 166 events, selling over 35.7 million dollars in tickets and an attendance total of over 700,000.

Tickets.com Expands its Arena Client List with the BOK Center in Tulsa

Costa Mesa – July 2, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, has signed an exclusive, multi-year ticketing services agreement with the BOK Center in Tulsa, Oklahoma. The arena, which is owned by the City of Tulsa and managed by SMG, is a newly-constructed, state-of-the-art sports and entertainment venue slated to open in September, 2008.

"The BOK Center is an extraordinary new facility, and it is an honor to play a part in its launch this fall,” said Brian Roberts, vice president of sales, Tickets.com. “It will be exciting to collaborate with the BOK team on delivering optimal ticketing functionality, integrating leading edge technologies into their operations and enhancing the event experience for their patrons.”

The BOK Center is an 18,041 seat venue designed to host major sporting events, concerts, family shows and other world-class entertainment. This facility is part of Vision 2025, a project to grow Tulsa’s economic and community infrastructure. It is also the new home of the Arena Football League 2 Tulsa Talons (the 2007 Arena Cup Champions) and the Central Hockey League Tulsa Oilers. Concerts already scheduled for fall 2008 include Kenny Chesney, Rascal Flatts and Celine Dion. The BOK Center is situated in the city’s downtown hub near the Tulsa Convention Center, which is also a Tickets.com client.

Under the new agreement, the BOK Center will employ an advanced suite of integrated ticketing solutions maximizing transaction speed, efficiency and flexibility. The arena will also utilize leading-edge Tickets.com technologies including Access Control, Tickets@Home® and Tickets@Phone™. These tools will provide fans with convenient online ticket printing, delivery and management, faster gate entry and more. Tickets for BOK Center events will be available through the venue’s web site (www.bokcenter.com) and Tickets.com (www.tickets.com). When the venue opens in the fall, tickets will also be available at on-site automated kiosks.

“As we anticipate the opening of our venue in a few short months, our partnership with Tickets.com, which enhances our ticketing delivery channels, gives us great confidence,” said John Bolton, general manager, BOK Center. “It will help us to provide our customers with an exceptional experience every time, and allow us to innovate and grow with the breakthrough technologies that Tickets.com is dedicated to making available to their clients on an ongoing basis.”

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