Tickets.com and Wolf Trap Foundation for the Performing Arts Announce Ticketing Extension

Tickets.com and  Wolf Trap Foundation for the Performing Arts, have extended their ticketing and marketing services partnership to include an upgrade of the Foundation’s ticketing solution to the ProVenue^® platform.

The independent, nonprofit Wolf Trap Foundation, which operates three performance venues: the Filene Center and Children’s Theatre-in-the-Woods within Wolf Trap National Park for the Performing Arts, and The Barns at Wolf Trap, selected ProVenue after an exhaustive RFP process.

“Given the broad range of program offerings across our stages, our ticketing needs are complex,” stated Beth Brummel, Wolf Trap’s Vice President for External Affairs.  “We value the Tickets.com partnership and look forward to utilizing the enhanced integration services and reporting capabilities being offered with ProVenue to provide a first-rate buying experience for our patrons.”

For more information about Wolf Trap Foundation for the Performing Arts, visit http://www.wolftrap.org/

Wolf Trap Awarded Venue of Excellence by International Association of Assembly Managers, Inc.

Filene Center Wins Performing Arts Center Category

Vienna, VA—The Wolf Trap Foundation for the Performing Arts announced today that it has been awarded the inaugural Venue of Excellence award by the International Association of Assembly Managers (IAAM). These prestigious awards recognize venues that demonstrate excellence in the management and operation of public assembly venues. Wolf Trap was selected in the performing arts category based on four criteria: service to community, team building/professional development, safety and security, and operational excellence. These criteria complement the IAAM Value Statements of integrity, service, safety, education, advocacy, and people first. IAAM is the world's largest professional association, dedicated to issues relevant to the management of public assembly venues.

“The criteria for this award are all directly aligned to Wolf Trap’s mission to bring excellent and innovative performing arts programs that enrich, educate and provide enjoyment to diverse audiences,” said Terrence Jones, president and CEO of Wolf Trap Foundation for the Performing Arts. “We are honored to be recognized by such an important association and to be in the company of these other excellent venues that have won.”

Wolf Trap was one of five Venue of Excellence award winners. Others include Comcast Arena at Everett, Everett, Washington in the Arenas category; Oregon Convention Center, Portland, Oregon in Convention Centers category; PETCO Park, San Diego, California in the Stadiums category; and Stephen C. O’Connell Center – University of Florida, Gainesville, Florida in the Education Venue category.

“An award committee created criteria that would fairly and objectively score the nominated venues,” said Kevin Duvall, Award Review Committee Chair. “A venue that excels not only within its internal development and operations but also in the local community is one worthy of receiving the Venue of Excellence Award. The competition was top of the line.”

“As we created this award category we wanted to recognize outstanding venues. These venues have demonstrated exceptional leadership, innovation, perseverance and unwavering commitment of the highest standards to our industry. They are without a doubt most deserving of this recognition. And I heartily thank them all for participating.” said IAAM Chairman of the Board, Shura Lindgren-Garnett, CFE. She and Past President Robyn Williams, CFE, created the awards.

Tickets.com and Wolf Trap Foundation for the Performing Arts Sign Long-Term Contract For Exclusive Ticketing Technologies and Services

COSTA MESA, CA – December 10, 2008 – Tickets.com, a leading worldwide provider of integrated ticketing solutions, announces an exclusive ticketing services agreement with Wolf Trap Foundation for the Performing Arts in Vienna, Virginia. Recognized as America’s only National Park for the performing arts, the non-profit entity includes the 7,028 seat Filene Center amphitheater, Children's Theatre-In-The-Woods, The Barns at Wolf Trap and Wolf Trap’s Center for Education. The park is managed through a public/private partnership between Wolf Trap Foundation for the Performing Arts and the National Park Service of the U.S. Department of the Interior.

Wolf Trap Foundation for the Performing Arts has been allied with Tickets.com since 1992 and was the first Tickets.com client located in the mid-Atlantic region, as well as the first performing arts organization to use the company’s Private Label, Shopping Cart, and Virtual Waiting Room features and functionality. Other Tickets.com patron experience enhancing products available for use by Wolf Trap Foundation for the Performing Arts include: Tickets@Phone, digital ticket delivery to a consumer’s mobile phone; and ProVenue® Automated Kiosks, offering 24/7 self-service stand-alone box office facilities. Additionally, in the fall of 2009, Wolf Trap Foundation for the Performing Arts will upgrade their current ticketing system to the latest, most advanced ProVenue solution.

“We appreciate Tickets.com’s ongoing commitment to developing leading edge technologies and ensuring their ease of use,” said Beth Brummel, vice president for External Affairs, Wolf Trap Foundation for the Performing Arts. “This allows us to provide the best possible customer experience for everyone who attends concerts, events, and educational programs at Wolf Trap.”

Tickets for a number of 2009 Filene Center season events went on sale November 22, including A Prairie Home Companion – Garrison Keillor, Face of America – Glacier National Park, High School Musical, Riverdance, and pop/world acts Gordon Lightfoot; Peter, Paul & Mary; and Pink Martini.

“We are honored that Wolf Trap Foundation for the Performing Arts has continued to entrust Tickets.com with providing ticketing solutions and customer service for its facilities,” said Brian Roberts, vice president of sales, Tickets.com. “It is exciting to be part of the organization’s continued growth, and to offer its customers new breakthrough technologies that will further complement their patronage of Wolf Trap’s beautiful venues.”

Tickets.com Client Spotlight: Wolf Trap

Wolf Trap's Filene Center Receives Nomination for Best Small Outdoor Venue Award by Pollstar and Ranks # 3 in Ticket Sales

VIENNA, Va., Dec. 8 /PRNewswire-USNewswire/ -- The Filene Center, Wolf Trap National Park for the Performing Arts' outdoor amphitheater, recently received massive dual recognition from international concert industry resource Pollstar as one of the Top 100 Worldwide Amphitheater Venues for 2008. The Filene Center received nomination for a 2008 Pollstar Concert Industry Award in the category of Red Rocks Award/Best Small Outdoor Venue, resulting from the collective decision process of industry agents, managers, talent buyers, and record company executives. The Filene Center has enjoyed previous success in this category, taking home the award in 2003. Additionally, the weekly magazine listed the Filene Center as the No. 3 amphitheater for third quarter year-to-date tickets sales, surpassing sales of such nationally recognized venues as Red Rocks Amphitheater in Morrison, Colorado; Saratoga Performing Arts Center in Saratoga Springs, New York; and Nissan Pavilion in Bristow, Virginia.

Additional Washington D.C. area amphitheaters listed in the top 100 include Merriweather Post Pavilion (No. 26) and Nissan Pavilion (No. 7). Washington D.C.'s 9:30 Club was ranked No. 1 out of the top 100 club venues in the United States. Pollstar's latest ticket sales rankings are a testament to fans appreciation for the high-quality, diverse programming that Wolf Trap and other D.C. area venues continue to offer each year.

The Filene Center at Wolf Trap National Park for the Performing Arts was named after Wolf Trap's founder, Catherine Filene Shouse, who donated 100 acres of her land and related funds to the federal government in 1966 with the specific intent of constructing the nation's first and only National Park for the Performing Arts. Throughout the summer season, Wolf Trap National Park for the Performing Arts offers a broad representation of performance styles for all ages, including rock, pop, jazz, blues, zydeco, soul, funk, country, opera, and classical. To name a few, this past summer featured such legendary performers as James Taylor, Emmylou Harris, Al Green, Mark Knopfler, Herbie Hancock, Ricky Skaggs & Bruce Hornsby, and Ben Folds.

More information on Wolf Trap's Filene Center >

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