Cubs single-game tickets on sale Feb. 19

Purchase at cubs.com at 10 a.m. CT; box office at 8 a.m.

MLB.com
By Carrie Muskat

Mark your calendars, Cubs fans. Individual-game tickets for the 2010 regular season will go on sale Feb. 19.

Tickets will be available for purchase in the following methods:

Via the Internet: Visitors to cubs.com can purchase tickets beginning at 10 a.m. CT on Feb. 19.

A virtual waiting room will be used for all Internet orders. The virtual waiting room will begin accepting customers at 9:30 a.m. CT on Feb. 19. At 10 a.m. CT, customers will be randomly selected from the virtual waiting room to begin purchasing tickets. All Internet customers will need a valid cubs.com account. Customers should sign up for an account prior to Feb. 19.

Outlet ticket sales will begin at 10 a.m. CT on Feb. 22 at Chicagoland Tickets.com Outlets.

At the Wrigley Field Box Office: Tickets will go on sale at 8 a.m. CT, and a random wristband system will be used. There will be no advantage to camping out at the ballpark, as initial position in lines will be established by a random drawing of all wristbands distributed prior to 6 a.m. CT on Feb. 19.

Wristbands will be available at Wrigley Field from 11 a.m.-10 p.m. CT on Feb. 17 and from 7 a.m.-10 p.m. CT on Feb. 18. There is a limit of one wristband per person. You will be required to show two forms of identification, one of which needs to be a government-issued photo ID. The wristbands will only be used at Wrigley Field on Feb. 19.

A random drawing will be held shortly after 6 a.m. CT on Feb. 19 to determine the starting number for the ticket lines. The winning number will immediately be announced on WGN Radio (720 AM) and cubs.com. All other numbers will follow the selected number.

By telephone: Tickets can be purchased by telephone through tickets.com beginning at 10 a.m. CT on Feb. 19. The tickets.com phone number for Illinois callers is 800-The-Cubs (800-843-2827). The phone number for out-of-state callers is 866-652-2827.

Ticket limits: From Feb. 19-21, various ticket limits will be put in place. These limits will be imposed based on various factors, including customer name, household, credit card and e-mail address. Internet customers who use computer-based scripting language may have all orders canceled.

• There will be a limit of six tickets per game.

• At the Wrigley Field Box Office, fans will be limited to ordering a maximum of 42 tickets.

• Internet and phone customers will be limited to one game per order of up to six tickets. Internet and phone customers will be limited to a maximum of 42 tickets for the weekend. All customers who order more than this limit may have all orders canceled.

All Bud Light bleacher tickets sold at Wrigley Field on Feb. 19 will be by credit card only (Visa, Mastercard, Discover or American Express). Credit cards used during the on-sale must be in the name of the ticket purchaser.

In an effort to provide the best ticket availability for Cubs fans, all customers when receiving a wristband on Feb. 17 or Feb. 18 and while purchasing tickets at Wrigley Field on Feb. 19 will be required to show two forms of identification, one of which needs to be a government-issued photo ID.

For updated ticket pricing, please visit cubs.com.

High Demand Ticket Sales and the Chicago Cubs

Case Study – High Demand Ticket Sales
Chicago Cubs

Every February, when the Cubs commence ticket sales for the coming season, fans clamor for the opportunity to watch their Cubbies at one of 81 regular season home games. And inevitably, demand for tickets far exceeds supply. During the past three seasons, with virtual waiting room in use during peak sales periods, the Tickets.com system handled up to 321 transactions per minute during the 2005 peak, up to 461 transactions per minute in 2006, and 478 transactions per minute in 2007 - nearly a 50 percent increase between the first and third years.

Tickets.com provides the Cubs with a full suite of ticketing services. Through its products and services, Tickets.com enables ticket sales on the Cubs branded website, at the Cubs’ box office, at two toll-free phone numbers for in-state and out-of-state callers, and at Chicagoland Tickets.com outlets. Regardless of the sales channel, consumers have access to the same ticket inventory.

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